Blackboard Support
Phone: 510.869.6836, press option 1
Online Help Request: Submit a Helpdesk request online
Note: IT Helpdesk tickets are created Monday-Friday
Hours & Location:
Monday - Friday: 7:00 AM to 6:00 PM
After hours and weekend URGENT requests:
Please call and leave a message at the number above,
remember to press option 1.435 Hawthorne Ave., Suite 109
Oakland, CA 94609
Logon Help:
Please contact the IT Helpdesk: 510.869.6836, press option 2
If you can not log on to Blackboard, your password may have expired. Please try to RESET your password [click here] first, before calling for assistance. Note: it can take up to 15 minutes after you've reset your password before it synchronizes with Blackboard.
Browser Compatibility:
We recommend using Internet Explorer 7 or Firefox 3. For more details please see our Blackboard Compatibility page.
Faculty Workshops & Drop-in Hours