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Samuel Merritt Blackboard Support & FAQ

Blackboard Support

Hours & Location

Monday - Friday: 9:00 AM to 6:00 PM; Please note, currently there are no after-hours or weekend support (1/04/2010) 

3012 Summit Street 1st Floor, B Wing, Suite G 653.

Logon Help

  • Please contact the IT Helpdesk: 510.869.6836, press option 2

NOTE: If you can not log on to Blackboard, your password may have expired.
Please try to RESET your password  [
click here] first, before calling for assistance.  Note: it can take up to 15 minutes after you've reset your password before it synchronizes with Blackboard.

Browser Compatibility

We recommend using Internet Explorer 8+ or Firefox 3.5+. For more details please see our Blackboard Compatibility page.

Blackboard Exam Tips

Frequently Asked Questions

Faculty Workshops & Drop-in Hours


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