Cisco Unity Connection Voicemail Instructions

Access the Cisco voicemail system by dialing: (510) 879-9200
Enter Ext. # , Press * , Enter Ext.# , Enter Pin= 403050 (Default Pin)

Main Menu

Key Task
1 Hear new messages
2 Send a message
3 Review old messages
4 Change setup options

During Message Menu

While listening to a message:

Key(s) Task
1 Restart message
2 Save
3 Delete
4 Slow playback
6 Fast playback
7 Rewind message
8 Pause/resume
9 Fast-forward
# Fast-forward to end
# » # Save as is
* Return to Main menu

After Message Menu

After listening to a message, press:

Key(s) Task
1 Replay message
2 Save
3 Delete
5 Forward message
6 Save as new
7 Rewind
9 Play message properties
# Save as is
* Return to Main Menu

Shortcuts

While listening to the Main menu, press:

Keys Task
4 » 1 Change greetings
4 » 1 » 2 Turn on/off alternate greeting
4 » 2 » 1 Change message notification
4 » 2 » 3 Choose full or brief menus
4 » 3 » 1 Change phone password
4 » 3 » 2 Change recorded name
4 » 4 Change call transfer

While listening to a message, press:

Keys Task
# » 3 Skip + delete message
# » 4 Skip + reply
# » 4 » 2 Skip + reply to all
# » 5 Skip + forward message
# » 6 Skip + save as new
# » 9 Skip + play message properties
# » # Skip + save as is
* Return to Main Menu

After listening to or recording a message, press:

Key Task
# Send message
3 Play message
4 Re-record
5 Add to message
6 Discard message

Setup Options

Press 4 in the Main Menu options to access the Setup Options menu.

Greetings - 1 Pressed

Keys Task
1 » 1 Re-record greeting
1 » 2 Alternate greeting on/off
1 » 3 Edit greetings
1 » 3 » 1 Edit standard greeting
1 » 3 » 2 Edit closed greeting
1 » 3 » 3 Edit alternate greeting
1 » 3 » 4 Edit busy greeting
1 » 3 » 5 Edit internal greeting
1 » 3 » 6 Edit holiday greeting

Message Settings - 2 Pressed

Keys Task
2 » 1 Set message notification
2 » 1 » 1 Set pager
2 » 1 » 2 Home phone
2 » 1 » 3 Work phone
2 » 1 » 4 Mobile phone
2 » 3 Menu style
2 » 3 » 1 Enable brief menu
2 » 4 Private lists
2 » 4 » 1 Hear private list
2 » 4 » 2 Change names of private list

Preferences - 3 Pressed

Keys Task
3 » 1 Change PIN
3 » 2 Change recorded name
3 » 3 Directory listing

Transfer Settings - 4 Pressed

Keys Task
4 » 1 Standard transfer rule
4 » 1 » 2 Send to Voicemail
4 » 1 » 3 Change number call is transferred to
4 » 2 Alternate transfer rule
4 » 2 » 1 Enable
4 » 2 » 2 Send to Voicemail
4 » 2 » 3 Change number call is transferred to
4 » 3 Closed transfer rule
4 » 3 » 1 Enable
4 » 3 » 2 Send to Voicemail
4 » 3 » 3 Change number call is transferred to
 
 
 

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