HelpDesk FAQ
Samuel Merritt's Helpdesk offers frequently asked questions to assist you in your computing needs.
Faculty and Staff
- Cisco Jabber for iPad
- How to use Samuel Merritt VPN for Windows 7
- How to Install Samuel Merritt VPN for Windows 7
- Installing Jabber Client on Windows 7
- External Media Encryption
- Receive Encrypted Email Using Cisco Registered Envelope Service
- Sending Email Securely
- Technology Procurement Procedures
- Room Reservation Instructions for Outlook
- ParScore Help and Reference Guides
- Sutter Health Secure Message Center
- How to Import VPN Profile
- Configuring Droid Pro (Android 2.2) for Exchange Email
- Error Accessing ABSMC Intranet Resources
- Connecting to Network Printers (Windows)
- Using Trend Officescan Client
- How to Modify a Distribution List
- Adding From and Bcc to the New Message bar
- Tips on Out of Office Assistant
- Changing Power Options for Laptop Lid Closure
- Changing your signature through Outlook Web Access
- Changing Screen Resolutions
- Connecting to Shared Calendars and Mail
- How to Disable and Enable the Wireless Network Device
- Mapping to a network drive
General
- Connecting to SMU Guest Net
- Connecting to SMU WiFi
- How to Connect to SMU Lawn via your iPhone/iPad
- Lync 2010 for Windows Installation Instructions
- Configuring Android to Use Encrypted (WPA-E) Wireless Services at SMU
- Connecting to SMU Secured Wireless network (Windows)
- SMU Online Directory Quick Reference Guide
- How to change or reset your SMU password
- Configuring Blackberry for Exchange email
- Recover Deleted Items
- Reducing the Size of your Mailbox
- Configuring Windows Mobile Outlook to sync with email
- Configure iPhone for SMU Email
- Clearing Browser Cache (IE)
Mac Users
- How to use Samuel Merritt VPN for Mac OS
- How to Install Samuel Merritt VPN for Mac OS
- Installing Jabber Client on Mac OS
- Lync Installation Instructions for Mac Users
- Entourage Email and Calendar Sync
- Archiving Email with Entourage
- Connecting to Network Printers (Mac)
- Configuring Microsoft Entourage for SMU email
- Connecting to SMU network drives on a Mac
Students
- Configure Mobile Device (iPhone, Android, etc) To Sync with SMU Cloudmail
- Configure External Mail Clients (Outlook, Mail for Mac, etc) To Sync with SMU Cloudmail
- What Should I Know About SMU Cloudmail
- Forwarding your SMU Cloudmail to your personal email address
- About Cloudmail
- Configure iPhone and Droid to sync with SMU Cloudmail
- Forwarding your SMU Cloudmail to your Personal Email Address
- Samuel Merritt University Pay-for-Print Student Guide
- Deleting Emails through WebMail
- Forwarding your SMU email to your personal email account
- Configuring POP Email Client
- Finding MAC Address on Windows Vista
- Accessing Student Health Website
Wireless
- Steps to Connect to SMU Lawn via Windows 8
- Configuring Windows Zero Configuration as the Default Wireless Manager via XP
- Connecting to 'smu_lawn' Mac OS 10.6.8
- Connecting to SMU LAWN with Windows Zero Configuration via XP
- Connecting to SMU LAWN via XP Intel PROSet/Wireless
- Steps to Connect to smu_lawn via Windows 7
- Connecting to SMU Secured Wireless network (Mac)
