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Helpdesk Services

The Helpdesk's primary service is to provide technological support to Samuel Merritt University staff, faculty, and students. For more information, please visit Getting Help.

Site Visits Calendar

The Helpdesk extends our services and support to our remote learning centers with regular site visits.

Wireless Network

Samuel Merritt University provides wireless networking (WiFi) for our students, faculty and staff. View the wireless networks page for more information.

System Access for New Employees

Supervisors of newly hired staff and faculty members can complete a New Employee Services Request Form to request system access for new hires.  This form is to be completed by the supervisor.

Computer and Hardware Requests

Are you a staff or faculty member in need of replacement computer hardware or a specific software installed? Fill in a Computer and Hardware Request Form online.

ITS Services

Additional services and support can be found through Information Technology Services.