Managing your Webmail / Outlook Mailbox

Deleting Items
In order to keep your Webmail folders uncluttered, you should delete unwanted items. When deleting email messages from your inbox they are automatically moved to the Deleted Items folder by default, where you can continue to access them until they are removed from this folder. Emptying the Deleted Items folder is the only way to permanently remove an item from Outlook. After removing an item from the Deleted Items folder, there is a short window of time during which it can be recovered.

Deleting Messages
When you no longer need to keep a message, you can remove it with a simple click of a button. If by accident you should happen to delete a message you want to keep, it is still retrievable by simply moving it back to the inbox or other folder.

Deleting Messages: Button Option
From the Navigation pane, click MAIL The Mail view appears. NOTES: You can delete messages from any of the folders in your Folders list (e.g., Sent Items, Drafts). To delete messages from the other folders, click the desired folder.
Select the message(s) to be deleted NOTE: Holding down [Ctrl] when you click allows you to select more than one message.
Click DELETE The message(s) is sent to the Deleted Items folder.
OPTIONAL: To permanently delete the message(s),Empty the deleted items folder
 
Deleting Messages: Drag and Drop Option
From the Navigation pane, click MAIL The mail view appears. NOTES: You can delete messages from any of the folders in your Folders list (e.g., Sent Items, Drafts). To delete messages from the other folders, click the desired folder.
Select the message(s) to be deleted
Drag and drop the message(s) into the Deleted Items folder The message is sent to the Deleted Items folder.
OPTIONAL: To permanently delete the message(s), Empty the deleted items folder

Emptying the Deleted Items Folder
Once you have deleted a message from a folder, the Deleted Items folder must be emptied to permanently clear the message from Webmail. You can also delete selected items from the Deleted Items folder rather than deleting all items at once.
NOTE: Once a message is removed from the Deleted Items folder, it is retrievable only for a short period of time.

Deleting Selected Items
From the Folders list, click DELETED ITEMS The deleted items appear in the Folder Contents window.
Select the message(s) you would like to delete NOTES: To select multiple non-contiguous items, press and hold [Ctrl] while clicking each desired item To select multiple contiguous items, press and hold [Shift] while clicking the first and last item in the desired range
Click DELETE A confirmation dialog box appears.
To permanently delete the item(s), click OK The selected item(s) are permanently deleted.

Deleting All Items
From the Folders list, right click DELETED ITEMS » select Empty Deleted Items A confirmation dialog box appears.
Click OK All items in the Deleted Items folder are permanently deleted.

Retrieving Messages from the Deleted Items Folder
If you have accidentally deleted a message that you want to keep, you can retrieve it; however, messages that have been removed from the Deleted Items folder are retrievable only for a short period of time. ( 48 Hours )

Retrieving Messages: Move to Option
From the Folders list, click DELETED ITEMS The deleted items appear in the Folder Contents window.
Select the message(s) you would like to retrieve
From the Toolbar, click MOVE TO FOLDER » select Move to Folder... or Copy to Folder... The Move/Copy to Folder dialog box appears. NOTE: Move to Folder will move the selected message(s) to the desired folder; Copy to Folder will leave one copy in the Deleted Items folder and also move a copy to the desired folder.
Select the desired folder
Click MOVE The selected message(s) appears in the desired folder.

Retrieving Messages: Drag and Drop Option
From the Folders list, click DELETED ITEMS The deleted items appear in the Folder Contents window.
From the Folder Contents window, select the message that you would like to move to another folder
Click and drag the message to the Folders list
When the message is positioned over the correct folder, release the mouse The message is moved to the selected folder.
 

Recovering Permanently Deleted Items
Outlook gives you the ability to recover items that you have recently permanently deleted from the Deleted Items folder. This should be done as soon as possible to ensure that they are still recoverable. Recovered items are placed back into the Deleted Items folder.
From the Common Toolbar, click OPTIONS The Options view appears.
From the Options list, select Deleted Items
From the Recover Deleted Items pane, select the message(s) that you would like to recover NOTE: To select multiple items, press and hold [Ctrl] while clicking each desired item.
Click RECOVER TO DELETED ITEMS FOLDER The item(s) is now in your Deleted Items folder and will not be permanently deleted.