Text site

FAQ

How to order audio/visual equipment for classroom use:

Many of the classrooms already have permanently installed A/V equipment including LCD projectors, computers, and VCR/DVD players. To get a list of the equipment each classroom contains, click here. To reserve additional equipment or get assistance, contact the Media Services Department via e-mail, (mediaservices@samuelmerritt.edu), telephone (510) 869-6575, or visit the Media Services office at 3012 Summit Street, 1st Floor C-Wing. You must provide the date and time of the class, room number, course number, and a list of all equipment needed.

Connecting Laptops to Projectors

HEC Laptop Projector Guide
HEC Connection Guide

WP2 Laptop Projector Guide
WP2 Connection Guide

 

How to reserve and setup a videoconference between SMU campuses:

Reserve the videoconference rooms at each participating campus.

Contact Media Services with the date and time the videoconference begins and ends, and which campuses are participating. Media Services will dial the number and make the connections.

Tandberg Guide
Tandberg Guide

 

How to setup a videoconference with another college or outside facility:

Reserve the videoconference room. Contact Media Services at least two weeks prior to the videoconference. You must provide the date, time, the name and telephone number of the videoconference technician at the other college or facility.

How to setup a videoconference with KINKO'S Video Conference Center:  

Samuel Merritt has an account established with Kinko's to connect the Oakland or Sacramento campuses with Kinko's Video Conference Centers throughout the United States.  This is typically used for "One on One" conferences such as an interview.  The cost for this type conference will be charged to the department requesting the conference.

  1. Locate the Kinko's Conferecnce Center desired by connecting to: http://www.fedex.com/us/officeprint/storesvcs/technology/videoconf.html and click  on "FedEX Kinko's Store Locator".
  2. Contact Media Services providing the date and time, the location of the Kinko's site, and the name of the person with whom you wish to conference.
  3. Media Services will make the necessary arrangements with Kinko's and will contact the requester with the estimated costs.
  4. Upon receipt of the invoice, the requester shall get the appropriate signature and cost center and submit that to the  Accounts Payable Dept.

How to replace lost or damaged College ID badges:

Contact the Media Services Department. Call (510) 869-6575 for an appointment or come by the Media Services office Monday through Friday, 8am until 5pm. A $5 replacement fee will apply.