Student Email Support

All students are assigned a SAMUELMERRITT.EDU email address. The SMC email system is an official form of communication between the college and its students. It is required that students check e-mail for messages from our academic departments and business offices.   Every new student will be given a distinguished username, password, and email address during the new student orientation program.

In order to access your email account, visit Webmail at https://webmail.samuelmerritt.edu. An authentication box will appear, and you will be prompted to enter your username and password.

If you are not able to log in to your email, please contact the Samuel Merritt College Helpdesk at (510) 869-6836 or helpdesk@samuelmerritt.edu

To change your email password:

1. Log in to Webmail (https://webmail.samuelmerritt.edu)
2. Note on the lower left hand side of the screen, there is a button named "Options". Click on it.
3. Scroll down in the right frame, and click "Change Password".
4. Enter "samuelmerritt" as the domain, your username as the account, your old password, and your new password, in the appropriate fields.
5. Click the "OK" button.

To forward your email to a different address:

1. Log in to Webmail (https://webmail.samuelmerritt.edu)
2. Note on the lower left hand side of the screen, there is a button named "Rules". Click on it.
3. A "Rules" pane will open on the right side, and you'll see a tab named "new". Click on it.
4. You should create a name for the rule.
5. IMPORTANT: To have ALL e-mail sent to your personal account, only take the following three steps -
1. Click on the "Forward it to" radio button on the bottom
2. Type in your e-mail address in the adjacent space
3. UNCHECK THE "KEEP A COPY IN MY INBOX" BOX
6. Click the "Save and Close" button.