Caption Your Videos

Plan ahead. It takes 3-4 business days for SMU's caption service to complete captions. 

For emergency captions follow these steps:

  1. Upload a video to Panopto - (text guide) (video guide)
  2. Add Automatic Speech Recognition (ASR) captions - temporary captions
  3. Order professional closed captions for Panopto videos. (The ASR captions will be replaced with the professional captions automatically, once service is complete.

If your video is stored in Webex, Canvas, or Youtube, you'll need to follow the steps for your type of video:

  1. Webex videosBest practice: download the video, upload it to Panopto, and order captions by following these steps
    1. Download the Webex recording.
    2. Upload a video (text guide) (video guide).
    3. Order professional closed captions for Panopto videos.
    4. Embed a Panopto video in Canvas (text guide) (video guide).
       
  2. Canvas videos - Best practice: download the video, upload it to Panopto, and order captions by following these steps:

    1. Play the video.
    2. Right-Click on the video while it's playing.
    3. Select "Save video as."
    4. Type a new file name.
    5. Choose the location on your computer where you'd like to store the video.
    6. Upload a video (text guide) (video guide).
    7. Order professional closed captions for Panopto videos.
    8. Embed a Panopto video in Canvas (text guide) (video guide).
       
  3. YouTube and Vimeo videos
    1. Please provide the necessary information by submitting this this form.
    2. Once you submit this information, SMU will order captions for you.