Extended Technical Support

Call for 24/7 technical assistance with Microsoft Office Suite, password resets, and other technical support on applications you use every day.

SMU's Service Desk partners with Vitalystto provide access to on-demand advisors for software coaching and broader support for software questions and tablet and mobile support. Expert-level assistance is available 24x7 for over a hundred applications, including titles from Microsoft, Google, Adobe, Apple, and more.

Vitalyst
To access this resource, call the SMU’s Service Desk 510.907.2555 and select option 5.

Vitalyst advisors are available 24/7 to provide support and one-to-one coaching.

  • Customizing charts and pivot tables in Excel
  • Deciphering in Word when a table is better than columns
  • Creating a task from a message in Outlook
  • Customizing the status bar in PowerPoint

For immediate assistance with the Microsoft Office Suite, call the Help Desk at 510.907.2555 and press Option 5.

About Vitalyst?
Vitalyst is a catalyst for businesses and government organizations to achieve end-user proficiency and enterprise-wide productivity. Productivity consultants deliver insightful and practical how-to solutions for hundreds of applications, enable smooth migrations and provide training to companies. Vitalyst specializes in supporting over 120 applications across a full range of devices and operating systems. Below is a representative list of our supported applications.

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