Printer Support

Printing Services available to Students:  See the Samuel Merritt University Student Printing Guide

Faculty and Staff

Auxilio is SMU's dedicated resource for all aspects of printer/copier/fax service, supplies and equipment management. They also provide full training on equipment, including time saving functionalities of each device.  Make one call to the Service Desk at (888) 888-6044 or  to receive service for all the following items:

• Service Issues

• Toner and Supplies

• Equipment Training — including time saving functionality

• Print Workflow Efficiency Evaluations

See full program details

REQUESTING TONER, SUPPLIES, AND TECHNICAL ASSISTANCE (All Oakland Office Locations, SF Peninsula Learning Center and Sacramento Learning Center)

  1. Contact the Sutter Health Service Desk: Call (888) 888-6044 or email
  2. Provide the following information:
    • Your printer’s Auxilio Controlled asset label number.  Look for the Auxilio sticker on your printer (see sample photo to the right).
    • Printer Model
    • Your location
  3. Place your request