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Title : SMU-1920326-Director of Institutional Effectiveness & Accreditation Liaison Officer
Date : October 2, 2019
Department : Academic Affairs
Type : Staff
Location : Oakland
Contact :
Email :
To Apply : Visit Taleo Link
Cost Center : 8020
Description :

Job Summary: 

The Director of Institutional Effectiveness is a senior position in the academic division, reporting directly to the Academic Vice President and Provost. The director is responsible for overall institutional assessment. As such he/she leads, conducts, analyzes and reports on comprehensive student learning outcomes, co-curricular assessments as well as institutional performance parameters (excepting financial). The director communicates actively with the Senior Academic Leadership Team, the Institutional Effectiveness Committee and, on request, with the Board of Regents. The director also serves as the Accreditation Liaison Officer (ALO) to WASCUC. The director collaborates closely and effectively with the Director of Institutional in all professional accountabilities. 

Job Duties and Accountabilities:

30% Student Learning Outcomes and Co-curricular Assessment - Consults with Deans, Chairs, Directors and general faculty on the development and alignment of course, program and institutional student learning outcomes using a variety of direct and indirect assessment methods. Secures and systemizes valid and reliable evidence of student learning. Provides assessment expertise to faculty and student support units in planning, measuring, and analyzing assessment results. 

25% Analysis and Reporting of Assessment Results - Creates mechanisms and processes to ensure that all assessment information is clear, accurate and accessible, both on SMU’s website and other publications. Produces professional and high quality annual reports on institutional performance, student performance outcomes, and learning analytics. Presents critical assessment findings on a continuous basis to the senior academic leadership team and other stakeholders. Implements strategies to use assessment results to make continuous improvements.

10% Program Review and Evaluation - In concert with deans/chairs/directors, leads program review efforts across the institution to include planning, coordinating and collecting data and writing summary evaluation reports. Define, implement, and document best practices for assessment and evaluation that are in alignment with accreditation requirements and continuous improvement.

25% Regional and Specialty Accreditation - In collaboration with institutional leadership, lead the WSCUC reaffirmation efforts as ALO. Manage the entire reaccreditation process, including visits and institutional responses to action letters. Be current on WSCUC standards, processes and policies. Manage the annual reporting, substantive change process and submissions. Attend ALO workshop at Annual Resource Conference (ARC) and other ARC and WSCUC educational programming events and meetings. Provide assessment expertise to programs undergoing specialty accreditation when required.

10% Collaborations and Advising - Build effective, collaborative relationships among a diverse population of faculty, staff, and external groups that enhances institutional assessment and performance. Serve as a trusted advisor to the senior academic leadership team on matters related to educational assessment and institutional effectiveness. Chairs the Institutional Effectiveness Committee, WSCUC Steering Committee and other standing committees at SMU. 

Skills and Abilities (required):

1. Thorough knowledge of advanced assessment systems, practices, analytic techniques and related current literature. Extensive knowledge of and experience in conducting evaluation and assessment studies, at the course, program and institutional levels.

2. Demonstrated ability to apply qualitative and quantitative research designs and statistical (descriptive and inferential) techniques.

3. Strong working knowledge of specialized and regional accreditations and certifications.

4. Demonstrated writing competence with focus on synthesis. 

5. Demonstrated record of effective relationships and interactions with executive leadership. 

6. Ability to handle multiple priorities and meet deadlines in a fast-paced environment.

Education and/or Experience (required):

  • Terminal degree in chosen field of study with 5-7 years of progressively responsible experience in higher education assessment. Must have direct experience with the regional accreditation process, including policy expertise, self-study planning, and onsite team management.

Physical Requirements: 

  • Conference travel required.
  • Ability to read and write complex documents.
  • Ability to sit doing deskwork for prolonged period.

The University has an institution-wide commitment to diversity, equity and inclusion. We strive to build a welcoming and supportive campus environment, and acknowledge that diversity is an educational imperative to achieve excellence.