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Title : Work Study Assistant, IT
Date : September 7, 2021
Department : Information Technology
Type : On Campus
Location : Oakland
Contact : Marcus Walton
Cost Center :
Description :

Purpose: Serves as a contact for supporting the IT Project Manager and Technical Services team and provides assistance to student labs and printer operations

Duties and Responsibilities:

Assist with filling of invoices, submission of paper and other administrative duties as assigned.

Creates Service request for University end user incidents using the computer information system.

Works with users to ensure timely and effective problem solving

Routine maintenance in various computer labs

Engages in over-the-phone consults for intermediate technical issues (password resets, use of Learning Management System)

Performs other related duties as may be assigned.

Job Qualifications:

• Good communication skills

• Positive attitude

• Maintain confidentiality

Length of Employment: By Semester

Average Number of Hours Per Week: 8-24

Supervisor (s): Marcus Walton

Names of Employees Who Can Sign the Timecard: Marcus Walton

Employee Rate Per Hour: $16.00