The work-study position will provide support for the IT Department's administrative and technical needs. 

Duties and Responsibilities: 

(Note: On the job training will be provided.)

• Take ServiceDesk support phone calls and assist with resolution or ticket submission into our ticketing system.

• Assist with routine computer lab checks ensuring a clean environment, printer functionality, printer paper supplies and computer peripheral (i.e. mouse, keyboard, monitor) functionality and Internet access.

• Delivery or retrieval of IT hardware throughout campus.

• Assist with filing of invoices, submission of paper and other administrative duties as assigned.

• Asset tagging of hardware.

• Performs other related duties as may be assigned. 

Job Qualifications:

• The ability to lift 30 pounds  
• Good communication skills    
• The ability to walk throughout campus   
• Positive attitude   
• Maintain confidentiality   
• Standard MS Windows PC usage   
• Ability to multi-task and stay organized