Service Desk Resources

The Service Desk and Information Technology Services has compiled a list of resources that may be helpful to you.


To ensure an enjoyable computing experience, the Helpdesk has gathered a list of downloadable software you may need.

Wireless Network

Samuel Merritt University provides wireless networking (WiFi) for our students, faculty and staff. View the wireless networks page for more information.

Microsoft E-Learning

Samuel Merritt University offers online instructional resources on many Microsoft products to university employees. Current faculty and staff members are eligible to take advantage of these self-guided training opportunities at no cost! Read more about Microsoft E-Learning for faculty and staff.

Product Discounts

Samuel Merritt University offers computer hardware and software discounts through academic affliations. Read more about product discounts for community members.