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Enable Third-Party App Cookies to Play Panopto Videos in Mobile Devices

Canvas courses will contain Panopto recordings. Panopto utilizes third-party cookies to Authenticate third-party Identity providers and requires that your browser accept third-party cookies. If you receive the following errors, you will need to turn on third-party cookies in your browser: 

  • Sign-in succeeded but your browser isn’t accepting cookies. Third-party cookies may be disabled.
  • Enable third-party cookies for your site in your browser, then refresh the page to continue.

Enable playing Panopto videos in Canvas iOS

Enable playing Panopto videos in Canvas iOS

In order to view Panopto videos in the iOS Canvas app, you will need to enable cookies and website-tracking in the Safari and Canvas apps settings.

     Graphic describing the Canvas iOS app with a Panopto video not visible.

See this 2-minute video for step-by-step instructions on how to enable Third-Party cookies.

    

Or, follow the steps below:

  1. Access the "Settings" icon in the iOS device.

    Graphic of iOS settings app icon.
     
  2. Select the "Safari" app.
     
    1. Scroll down to the Privacy & Security settings.
    2. Turn off "Prevent Cross-Site Tracking".
    3. Turn off "Block all Cookies".

      Gaphic: iOS Safari app settings. Turn off both, "prevent cross-site tracking" and "block all cookies".
       
  3. Select the Canvas Student app.
     
    1. Turn on "Allow Cross-Website Tracking"
    2. Turn on "Open external tools in Safari".

      Gaphic: iOS Canvas Student app settings. Turn on both, "allow cross-website tracking" and "open external tools in Safari".
       
  4. Play the video in the Canvas app, or play it in full-screen. 

         Graphic: iOS Canvas, Panopto video available for playing in Canvas with option to view in full-screen

Enable playing Panopto videos in Canvas in other Mobile Browsers and Devices (Android)

OUR CAMPUSES

Prepare for a career that makes a difference. Explore programs, connect with admissions, and take the next step toward becoming a healthcare professional.
View of the SMU Oakland Campus

Oakland

525 12th St.
Oakland, CA 94607

800.607.6377

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Sacramento

2710 N. Gateway Oaks Dr.
Suite 360
Sacramento, CA 95833

800.607.6377

View of the SMU Fresno Campus

Fresno

1791 E. Fir Ave.
Fresno, CA 93720

800.607.6377

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San Francisco Peninsula

999 E. Hillsdale Blvd.
Foster City, CA 94404

800.607.6377

A student takes SMU program online.

Online Programs

admission@samuelmerritt.edu

800.607.6377

Job Scam Warning

We have been made aware of fraudulent job postings and offers that may appear to come from Samuel Merritt University. Please note:

  • All legitimate job postings are listed exclusively on our official Careers page.
  • Our recruiters will always contact you from an @samuelmerritt.edu email address. We do not use personal email accounts.
  • We will never ask for payment, banking information, or personal identification documents as part of the hiring process.
  • If you are unsure about the legitimacy of a job posting or communication, please contact us directly at recruiting@samuelmerritt.edu.

We take these scams seriously and are working with authorities and online platforms to remove fraudulent listings. If you believe you have been targeted, we encourage you to report the incident to the FTC (in the U.S.) or your local authorities.