Information Technology Services

ITS provides technology solutions to the Samuel Merritt University community that facilitate learning and enhance the classroom experience.

With ongoing technology changes, ITS strives to provide support, training, and guidance, and to help meet the goals of our community in all aspects of technology, in accordance with the Information Technology Services Service Level Agreement

Submit an Online Service Request.

Phone: (510) 869-6836

Email: helpdesk@samuelmerritt.edu

Visit our Helpdesk Website

New faculty and staff members will be assigned login and password credentials upon completion of the New Employee Services Request Form. Incoming students will be issued access instructions during or before orientation.

Requests for computer hardware, software, and accessories may be submitted through the IT-Computer Request Form.

Let us know how we can improve the educational experience through technology innovation. Request forms and an overview of the technology project proposal process are available on the technology request overview page.

ITS provides cellphones and PDAs to qualified employees. Read more about mobile communications at Samuel Merritt University.