Office of People and Culture

Samuel Merritt University strives to provide employees with a safe working environment, open communications, competitive pay and benefits, and a professional environment. In addition, the University strives to provide a work environment that is vibrant, collegial and that embraces creativity, innovation, and scholarly inquiry. (The Office of People and Culture includes what was formerly Human Resources and Diversity and Inclusion).

SMU does not discriminate on the basis of race, religion, color, sex, pregnancy, ethnicity, national origin (including ancestry), citizenship status, familial status, disability, age, sexual orientation, gender, gender identity, veteran or military status, predisposing genetic characteristics, or any other protected category under applicable local, state, or federal law—including protections for those opposing discrimination or participating in any resolution process within the University or within the Equal Employment Opportunity Commission or other human rights agencies. Nondiscrimination is consistent with the principles and practice of the University and is in compliance with Title VII of The Civil Rights Act of 1964, as amended, Title IX of The Education Amendments of 1972, and section 504 of the Rehabilitation Act of 1973.

Service Area Contacts

Benefits (medical, dental, vision, life insurance plans, FSA questions, and wellness program):  855.398.1631 (7 a.m. – 5 p.m. PST)

Leave of Absences: Call the Employee Help Line 855.398.1631

Student employment and work-study students:  Email the posting to Maria Salas. Postings will occur within 72 business hours.

For 403b enrollment and changes as well as general questions: Email the posting to Maria Salas.


Before Employee's First Day

  • For the new hire's SMU email and network login—Complete the New Employee Services Request Form
  • If there isn't a computer at the work station already, submit a Hardware Request to ITS
  • If the employee needs special software on their computer, submit a Software Request to ITS
  • If the work area requires a key for access, submit a Key Request to Facilities
  • Email the rest of the department of the new hire start date, employee's role and bio

Othe Employee's First Day

  • Send the employee a Welcome email, include
    • Agenda for the employee's second day (the first day will be with HR)
    • Dress code information for the department
    • Breakroom location and usage information
    • Nearby lunch spots; also will lunch be provided on the first day with the team?
  • Email the rest of the University about the new hire.
  • Print and provide the telephone operation instructions.
  • Software that they will be using for work (user name, password)
  • Business cards—Order through Standard Register (Lawson Requisition)

What is FMLA? 
The Family Medical Leave Act is Federal legislation to provide eligible employees with 12 weeks of unpaid job-protected leave for their own illness or injury, or that of a spouse, domestic partner, child(ren) or child(ren) of the domestic partner and parents. (Ref: HR Policy—Family Medical Occupational Leave)

Who is eligible for FMLA? 
Employees are eligible if they have worked a period of 12 months and 1250 hours with the University during the year preceding the start of the leave. (Ref: HR Policy—Family Medical Occupational Leave)

When will medical insurance begin for new benefit-eligible employees? 
Medical benefits
begin on the first day of the month following the date of hire.

How do I add my newborn to the health plans?  Call 855.398.1631

How often should I update my address information? 
Anytime you have a change of address or telephone number it is important to update this information through Lawson Employee Self Service

Are internal candidates automatically considered for each open position(s)? 
No. Internal candidates must apply for open positions. Internal candidates must notify their immediate supervisor and submit an updated resume to the Human Resources Department. (Ref: Samuel Merritt Employee Handbook)

Electronic Injury/Illness Reporting Process For Employees/Clinical Students/Work Study Students

If you have sustained an injury/illness and are in any way directly affiliated with Samuel Merritt University please follow the steps outlined here:

  • IMMEDIATELY report it to the Instructor, Manager, Supervisor, or Professor. This must be done the SAME DAY of the occurrence.
  • IMMEDIATELY complete the Injury Report on Sutter's MyInjuryConnection Intranet site if you are able to gain access to the Sutter Network.

    *This must be done on campus from an employee work computer. When prompted to sign in, use your Sutter credentials.

    Username: sutter-chs\{username}
    Password: {sutter password}

  • If you are remote and without Sutter access your supervisor/instructor can submit the Injury Report on Sutter's MyInjuryConnection for you if they have access. If neither of these options work, you must IMMEDIATELY contact either Lisa Tullis or Erick Wilkinson.
    • Lisa Tullis, Sutter Health Workers Compensation Coordinator
      510.869.8698 | Direct
      855.771.0326 | Fax
    • Erick Wilkinson, Safety Officer Alta Bates Summit
      510.869.8724 | Office
      510.869.6146 | Fax
      510.725.1403 | Cell
  • IMMEDIATELY contact Employee Health
    • Employee Health Hours: 8 a.m. to 4:30 p.m. Monday to Friday
    • Alta Bates Summit Medical Center Employee Health/Occupational Medicine 
      3232 Elm Street, Suite “A” Oakland, CA 94609
      Phone: 510.869.8920, Fax: 510.869.6814
    • Eden Medical Center Employee Health/Occupational Medicine
      20130 Lake Chabot Rd, Ste 201
      Castro Valley, CA 94546
      Phone: 510.727.3058, Fax: 510.727.3397
    • Sutter Delta Medical Center Employee Health/Occupational Medicine
      3903 Lone Tree Way, Ste 310
      Antioch, CA 94509
      Phone: 925.779.2970, Fax: 925.779.2975
  • If outside employee health hours and medical attention is required, go to the Emergency Department.
  • If in a facility without a nearby Occupational Medicine Office and treatment is requested, please contact Lisa Tullis for a referral to alternate treatment facilities.
2018 Allen Temple Health Fair

Office of Diversity & Inclusion

Diversity is a core strategy deeply embedded in the University's ongoing work. ODI strives to foster a sense of belonging for all campus members, develops culturally competent leaders who reflect community demographics, and works to reduce healthcare disparities in vulnerable communities.

Welcome to Our Community
Health Education Center Atrium

Employee Benefits

SMU, through Sutter Health, offers health care, vision and dental care, retirement plans, life insurance, flexible spending accounts, tuition reimbursement, and more.


Forms & Documents

Find the SMU employee handbook, retirement forms, human resources policies, and other forms.

Find Forms
Faculty member at poverty simulation event

Employment & Career Opportunities

Job resource center, student career services, faculty, staff, and student employment opportunities.

Job Listings

Eva Hilliard

Executive Director of the Office of People and Culture

Che Abram

Associate Director of Diversity and Inclusion