One place for SMU’s brand identity, editorial style, and inclusive language guidance — everything you need to write, design, and publish with consistency.
Welcome
These guides help anyone at Samuel Merritt University — faculty, staff, students, and partners — produce communications that sound like SMU and reflect our commitment to inclusion and clarity.
Use the tabs above to switch between guides. Your place inside each guide is remembered when you switch, so you can flip between references without losing your spot.
The Guides
Foundation
Brand Identity
Logo usage, official color palette, typography, photographic style, and brand voice. Start here when you’re laying out a new piece or selecting brand assets.
Writing
Editorial Style
How we write. Capitalization, names and titles, grammar conventions, punctuation, numbers, and dates. The reference for any piece of SMU copy.
Inclusion
Inclusive Language
Recommendations for writing about identity, ability, race, ethnicity, and equity — including guidance on gender, sexuality, disability, race, and more.
Accessibility
Digital Accessibility
Web accessibility standards, image alt text, video captions, plain language, headings, links, and file naming — everything needed to produce accessible digital content.
Style Guides
For style questions, brand asset requests, or content review, please get in touch below.
A brand identity style guide outlines the essential elements of a brand's identity. For Samuel Merritt University, this guide serves as a key tool for content creators — whether they are staff, faculty, designers, or vendors — so they can maintain consistency when communicating the SMU brand across various platforms and materials.
This guide includes important information about how to use SMU's logos, color palettes, typography (including fonts and spacing), and photography. You'll find examples that illustrate what to do, and what not to do.
Why is This Guide Important?
The more consistent a brand is, the more effective and powerful it is.
Samuel Merritt University is a single institution that stands for exceptional quality in higher education, research, healthcare, and a variety of other programs and activities. Given our diversity, it is necessary to establish a set of guidelines that position the University's identity under one unified set of standards.
Each and every member of the SMU community has the responsibility to follow the brand standards, so we can best represent SMU in all that we do. When we maintain a unified brand image, it helps to distinguish SMU from other institutions and ensures that our brand and reputation are elevated.
How to Use This Guide
This guide provides design and brand tools for the broader Samuel Merritt University community. Some sections are at a high level so staff, faculty, and students can drive the direction of brand usage in their everyday work. You'll also find very detailed and technical information that designers and vendors will need.
This Brand Identity Style Guide should be used in conjunction with SMU's Editorial Style Guide, which can be found on the University Brand & Marketing page on SMU Connect.
The University Logo should be used as the most frequent expression of the identity, either as a stand-alone mark or in approved lockups. Samuel Merritt University is the copyright owner by origination or assignment of any representation of a Samuel Merritt University mark.
Logo — Centered / Stacked LockupPLACEHOLDER_LOGO_C_URL
One-Line Logo
Logo — One Line LockupPLACEHOLDER_LOGO_OL_URL
What is a Mark?
In branding terms, a mark is the visual element of a brand that makes it recognizable. It may include graphics, text, or both.
What is a Lockup?
In graphic design, a lockup is a combination of a logo and type that are "locked" into position and cannot be altered.
Clear Space Requirements
To create maximum impact, the logo requires specific clear space around all sides. Clear space must be free of imagery, graphics, folds, or any other element that may interfere with the clarity of the brand.
Unit of Measure
For SMU logos, the unit of measure used to create clear space is the capital letter M. The boxes and rectangles around the logo represent clear space boundaries.
Clear Space DiagramPLACEHOLDER_CLEARSPACE_URL
Minimum Use Sizes
Logo Lockups
Minimum usage is 0.5 inches wide measured at the University Logo Crest.
University Seal
Minimum usage is 0.75 inches wide. No maximum usage restriction.
Spirit Mark
Minimum usage is 0.25 inches wide. No maximum usage restriction.
Minimum Use Size DiagramPLACEHOLDER_MINUSE_URL
Logo on Dark Backgrounds
The colored Crest is the preferred usage on dark color backgrounds. The white crest should only be used when necessary due to printing restrictions.
Use the full-color crest on dark navy backgrounds whenever possible
Only use the all-white crest when printing restrictions make the color crest unavailable
Logo Lockups on Dark BackgroundPLACEHOLDER_DARK_LOGO_URL
Lockup Styles (College / Department)
Lockups are used when identifying a specific college, department, or program alongside the University name. The college or program name appears below the "Samuel Merritt University" wordmark in a smaller weight.
Secondary Logo Lockup Examples (College of Nursing · Master Physician Assistant · Student Health and Counseling)PLACEHOLDER_SEC_LOCKUP_URL
The University Seal should be used in only the most formal applications of the identity. This historic seal has been updated to meet today's standards for print and digital applications.
Permission Required
The seal may only be used with permission from the University Brand & Marketing team. Contact marketing@samuelmerritt.edu before using.
The Spirit Mark should be used in informal applications and expressions of the identity, either as a stand-alone mark or in approved lockups. It may be used on products, merchandise, and printed materials, but should always be shown in conjunction with the name of the University.
Size & Clear Space
Minimum use: 0.25 inches wide. No maximum restriction. Clear space: 1/4 of mark height on all sides.
Spirit Mark Usage ExamplesPLACEHOLDER_SPIRIT_USAGE_URL
Incorrect Logo Usage — What Not to Do
Please refrain from altering any of the SMU logos or marks. Below are common examples of modifications that are not permitted for any brand marks.
DO NOT change the vertical scale
DO NOT stretch the logo horizontally
DO NOT modify the colors in any way
DO NOT rotate or flip the logo
DO NOT rearrange or re-orient parts of the logo
DO NOT crop the logo
DO NOT place a white box around the logo on a dark background
DO NOT place the logo next to other logos or graphics
Incorrect Logo Usage ExamplesPLACEHOLDER_INCORRECT_URL
3Section 3Colors, Typography & Design Elements
Primary Colors
These primary colors, carefully chosen to represent the Samuel Merritt University brand, work together in harmony. They should be used prominently in all branded materials to provide a consistent look and reinforce brand recognition.
PMS 3025 C
SMU Navy
Hex: #0F4E6A RGB: 15, 78, 106 CMYK: 95 65 39 22
PMS 180 C
SMU Red
Hex: #B93F35 RGB: 184, 63, 53 CMYK: 20 88 85 9
Secondary Colors
The secondary colors should serve as accents in graphic elements. They complement the primary palette and should not overpower the primary navy and red.
PMS 116
SMU Yellow
Hex: #FFD95A RGB: 255, 217, 90
PMS 300
SMU Blue
Hex: #0074AD RGB: 0, 116, 173
PMS 311
SMU Teal
Hex: #5CB3D0 RGB: 92, 179, 208
PMS 291
SMU Light Blue
Hex: #E1EEFC RGB: 225, 238, 252
Fonts & Typography
The SMU typography palette brings consistency and design sophistication to all University communications. There are two approved typefaces — the sans serif Neue Haas Grotesk and the serif Nantes.
Primary — Sans Serif
Neue Haas Grotesk
abcdefghijklmnopqrstuvwxyz
ABCDEFGHIJKLMNOPQRSTUVWXYZ
0123456789 ",.!/?#$@&*()"
Secondary — Serif
Nantes
abcdefghijklmnopqrstuvwxyz
ABCDEFGHIJKLMNOPQRSTUVWXYZ
0123456789 ",.!/?#$@&*()"
Approved Font Weights
These are the font weights approved for use for the University brand.
Neue Haas Grotesk Weights
Ultra Thin
Thin
Extra Light
Light
Roman
Medium
Bold
Black
Nantes Weights
Light
Regular
Bold
Acceptable Font Substitutes
If Neue Haas Grotesk or Nantes fonts aren't available, the following font substitutes are acceptable for use.
Arial
Arial Regular
Arial Italic
Arial Bold
Arial Bold Italic
Helvetica
Helvetica Light
Helvetica Regular
Helvetica Bold
Minion
Minion Regular
Minion Italic
Minion Semibold
Minion Bold
Times New Roman
Times New Roman Regular
Times New Roman Bold
Do Not Use These Fonts
Comic Sans
Courier
Verdana
Particle Lines & Design Elements
Particle lines are an essential part of the design toolkit and should be created and used by designers. They appear in linear and circular forms and evoke a sense of movement and forward momentum.
Particle Lines — All Programs (except Podiatry)https://www.samuelmerritt.edu/sites/default/files/2026-09/Particle%20Lines%201.png
Particle Lines — College of Podiatric Medicine Onlyhttps://www.samuelmerritt.edu/sites/default/files/2026-09/Lines%20.png
Rules — All Programs
Gradient elements should follow upward/forward motion — left to right, or bottom to top when linear
When using particles in circular forms, motion should be counter-clockwise
DO NOT use particles in a downward/backward motion
DO NOT use particles in solid lines — they should fade into solid color
DO NOT have particles going in opposite directions in the same visual
College of Podiatric Medicine
Always use shades of blue, dark blue, and white for all Podiatry visuals
DO NOT use particles in yellow when creating assets for Podiatry
4Section 4Photography
Photography plays a vital role in defining the University's visual identity. Whether capturing campus life or showcasing healthcare professionals, our imagery should reflect the university's brand values. These guidelines ensure all photography used in SMU's marketing and communications is consistent, impactful, and aligned with our visual identity.
Key Principles
Visual Impact & Composition
Photos should instantly engage viewers, telling a story aligned with SMU's mission to empower healthcare professionals. Subjects should be clear and well-composed, avoiding unnecessary distractions.
Personality in Every Image
Photography should capture SMU's essence, reflecting strength, innovation, and diversity.
Empowerment: Confidence and strength
Innovation: Hands-on, forward-thinking activities
Diversity: Highlight SMU's diverse community
Consistent Quality
Professional photography is preferred. Images should be shot in RAW format to ensure high resolution and flexibility. Photos from staff or stock images must meet the same quality standards.
While consent may not be required in public spaces, it's courteous to notify individuals when their photos may be used. "Photography in Progress" signs can be borrowed for events.
Accessing Resources
Media Services provides photography resources, including professional photographers and equipment rentals. Access campus images and request photography support on the University Brand & Marketing page on SMU Connect.
Image Treatment — Particle Lines on Photography
When applying particle lines to imagery, the particles should be used to support and focus the eye on the main subject of the image.
Image Treatment Examples — Particle Lines Applied to PhotographyPLACEHOLDER_TREATMENT_URL
5Section 5Templates & Brand Examples
Templates and examples of SMU's brand applied across common design elements — presentations, signatures, ads, apparel, and more. All templates can be downloaded from the University Brand & Marketing page on SMU Connect.
PowerPoint Templates
Use the editable PowerPoint template to incorporate the SMU brand into all your presentations. The SMU PowerPoint template is available on SMU Connect.
All faculty and staff should have an email signature consistent with the SMU brand when sending emails from University accounts.
Email SignatureCreate SignatureHide Options
joined by
joined by
joined by
Social Media (pre-filled with the University accounts — clear one to leave it out, or replace it with your department’s)
Optional Extra Lines (up to four short approved sentences shown above the icons — click into a line and type; to turn words into a link, highlight them and use the Link button beside the line’s label; ✕ removes a line but keeps its words in case you bring it back; lines left blank are left out)
Signature Size
Resizes
(temporary, while the team picks one — applies to the preview below and the copied signature)
Full Name
Title
Department
525 12th St., Oakland, California 94607 · name@samuelmerritt.edu · 510-555-1234
Click Create Signature to enter your information, then Copy Signature and paste into your email client’s signature editor. Optional fields left blank are formatted out automatically, and the SMU logo travels inside the copied signature — no web download needed for recipients. Social media links appear as small icons in the approved accent color.
The University seal is only used for official documents like diplomas, and it should not be substituted for the SMU logo in any context. It should not be used for promotional materials.
Important
DO NOT use the official seal in combination with the logo. DO NOT use the seal on any items without consent of the University Brand & Marketing team.
University Spirit Mark
The University Spirit Mark may be used on products or merchandise and in printed materials, but should always be shown in conjunction with the name of the University.
Spirit Mark on a Mugsites/default/files/2026-08/SpiritMarkUseMug.png
Spirit Mark on Light Shirtsites/default/files/2026-08/SpiritMarkUseLightShirt.png
Spirit Mark on a Dark Shirtsites/default/files/2026-08/SpiritMarkUseDarkShirt.png
Logo Usage by Third Parties
Third parties, including non-SMU organizations and vendors, may want to use University brand elements for projects such as:
Showcasing a partnership on a flyer not created by an SMU department
Placing the SMU logo on a non-SMU website
Using the SMU logo on a presentation showcasing event sponsors
Authorization Required
The University Brand & Marketing team must authorize the use of SMU brand elements for all third parties. All materials must be submitted to marketing@samuelmerritt.edu for review and approval before being posted, transmitted, or produced. Approval is for one-time usage and not for ongoing or general use.
Apparel & Branded Items — Approved Colors
SMU staff, faculty, and students may order items featuring the University brand for internal use. All items must follow these guidelines, and the design must be approved by the University Brand & Marketing team before an order is placed. SMU branded items may not be sold.
Examples of Approved Internal-Use Items
Pens distributed at orientation events · T-shirts for student organization members · Notepads for office use · Mugs as gifts for graduate assistants
University Colors
Red
Hex: #B93F35 RGB: 185, 63, 53 CMYK: 0 66 71 27
Royal Blue
Hex: #2C4F99 RGB: 44, 79, 153 CMYK: 71 48 0 40
Sapphire Blue
Hex: #15366F RGB: 21, 54, 111 CMYK: 81 51 0 56
Arctic Blue
Hex: #6FB5D8 RGB: 111, 181, 216 CMYK: 49 16 0 15
Light Blue
Hex: #B9D8ED RGB: 185, 216, 237 CMYK: 22 9 0 7
Neutrals
White
Hex: #FFFFFF RGB: 255, 255, 255 CMYK: 0 0 0 0
Oatmeal / Tan
Hex: #D9C9A3 RGB: 217, 201, 163 CMYK: 0 7 25 15
Oxford Gray
Hex: #B8BDC4 RGB: 184, 189, 196 CMYK: 6 4 0 23
Dark Gray
Hex: #6B6F74 RGB: 107, 111, 116 CMYK: 8 4 0 55
Charcoal
Hex: #3D4147 RGB: 61, 65, 71 CMYK: 14 8 0 72
Black
Hex: #111111 RGB: 17, 17, 17 CMYK: 0 0 0 93
PMS & Thread Colors
For embroidery and personalized apparel, use these PMS thread colors as references: PMS 3025 C (SMU Navy), PMS 180 C (SMU Red), White, and Black.
Guidelines for Student-Designed Apparel
SMU encourages students to celebrate their connection to the University with personalized designs. Remember that University logos are trademarked and must follow the brand guidelines outlined in this document. All designs must be pre-approved by the University Brand & Marketing department.
Feature the University logo and/or "Samuel Merritt University" wordmark separately from your design (e.g., personalized art on the front of a shirt, University logo on the back or sleeve)
Choose University colors for items. Use SMU yellow only as an accent color, never as the main color
You may use the acronym "SMU" within your design
DO NOT pair the University logo or "Samuel Merritt University" wordmark with another logo or graphic (e.g., stethoscope, caduceus)
DO NOT distort, modify, remove elements, or change the typeface of the official University logo
DO NOT use any shade of purple, green, or neon colors
Submit Your Design for Approval
All designs must be pre-approved by the University Brand & Marketing department before production. To avoid unnecessary delays, submit your project early.
Samuel Merritt University communications are expected to consistently represent the University’s brand, mission, and goals. The SMU Editorial Style Guide provides a shared set of standards for writing and editing across all platforms.
Refer to this guide when writing and editing all SMU-related content — from web pages and news releases to internal memos and social media. It is one of three companion guides covering Editorial, Inclusive Language, and Digital Accessibility.
Why Editorial Consistency Matters
By following these guidelines, together we can bring consistency to all University printed publications, the website, digital publications, and social media outreach.
A unified editorial voice reinforces the strength of the SMU brand alongside the visual identity defined in the Brand Identity Style Guide. Every member of the SMU community has a role to play in maintaining this consistency.
How to Use This Guide
In general, SMU’s editorial style follows the Associated Press Stylebook and Webster’s New World College Dictionary. This SMU Editorial Style Guide serves as a complement to those resources and outlines exceptions and provides clarifications where needed.
Use the section navigation at the top to jump to a topic, or expand any accordion below to browse. Cross-references throughout the guide are clickable — selecting a highlighted term will open the corresponding subsection.
Use active voice — subject, verb, object — whenever possible. Avoid passive constructions that disengage readers.
ActiveDonita changed the flat tire.
PassiveThe flat tire was changed by Donita.
S
Short
Shorter is typically better. Choose shorter words or sentences. Use bulleted and numbered lists when possible — especially when writing for digital.
R
Relatable
Related to efficiency and user experience: avoid duplication, and don’t create multiple paths on the same page to the same information.
2Section 2How to Refer to Samuel Merritt University
How SMU is referenced — in name, in college and program titles, and in campus and center names — is one of the most visible expressions of our editorial consistency. Use the exact forms below on first and subsequent references.
Quick RuleOn first reference, use the full name Samuel Merritt University. Thereafter, use SMU or the University. Always capitalize University when referring to SMU.
University Official Name
The university’s official name is Samuel Merritt University. On first reference in the body of a story, news release, or external-facing letter, use the full name: Samuel Merritt University. Thereafter, you may abbreviate it as SMU or refer to it as the University.
First ReferenceSamuel Merritt University announced a new partnership with Bay Area health systems.
Subsequent ReferenceSMU’s College of Nursing leads the program. The University expects the partnership to expand in 2027.
Capitalization RuleAlways capitalize University when referring to Samuel Merritt University, in all instances.
Colleges
SMU has three colleges that offer high-quality health sciences programs at the undergraduate, graduate, and doctoral levels. Spell out and capitalize each college name on all references. Do not shorten the names.
College
College of Health Sciences
College
College of Nursing
College
College of Podiatric Medicine
Don’tDo not shorten college names. Avoid “CHS,” “CON,” or “CPM” in formal communications.
Campuses, Buildings & Designated Spaces
Many SMU campuses, buildings, and designated spaces have official names established through generous donor support and formal gift agreements. To respect those agreements and maintain consistency, please use the exact approved forms listed below.
Campuses
SMU Fresno
SMU Oakland
SMU Sacramento
SMU San Francisco Peninsula
Designated Spaces
Health Sciences Simulation Center (HSSC)
Motion Analysis Research Center (MARC)
Centers
SMU is home to several centers that are hubs for innovation and research. Refer to these centers only with these names and abbreviations:
Ethnic Health Institute
EHI
Center for Academic and Instructional Innovation
A&II
Center for Innovation and Excellence in Learning
CIEL
Center for Community Engagement
CCE
3Section 3Names, Titles & Degrees
How SMU refers to people — their names, titles, degrees, and roles — and to its academic programs is one of the most frequent editorial questions content creators face. Use the patterns below to keep references consistent across colleges, alumni communications, faculty bios, and news stories.
Cross-Reference TipSeveral entries link to each other — for example, alumni references rely on degrees for apostrophe and abbreviation rules.
Academic Programs & Degrees
Capitalize the official name of an academic program, division, or department. Do not capitalize the word “program.”
CorrectMaster of Physician Assistant program
If the program title has degree titles like “MA” or “MS,” spell it out on first reference. The acronym is acceptable on second reference.
First ReferenceMaster of Science in Nursing — Case Management (MSN-CM)
Second ReferenceMSN-CM applicants must submit their materials by the deadline.
Use these full names and their appropriate abbreviations on first reference. Use the abbreviation on subsequent references.
College
College of Nursing
Accelerated Bachelor of Science in Nursing (ABSN)
Bachelor of Science in Nursing (BSN)
Registered Nurse to Bachelor of Science in Nursing (RN to BSN)
Entry Level Master of Science in Nursing — Case Management (ELMSN-CM)
Entry Level Master of Science in Nursing — Family Nurse Practitioner (ELMSN-FNP)
Master of Science in Nursing — Family Nurse Practitioner (MSN-FNP)
Master of Science in Nursing — Leadership (MSN-L)
Master of Science in Nursing — Psychiatric Mental Health Nurse Practitioner (MSN-PMHNP)
Doctor of Nurse Anesthesia Practice Program (DNAP)
Doctor of Nursing Practice — Family Nurse Practitioner (DNP-FNP)
Doctor of Nursing Practice — Post Master’s (DNP-PM)
Family Nurse Practitioner Certificate (FNP-Cert)
Psychiatric Mental Health Nurse Practitioner Certificate (PMHNP-Cert)
College
College of Health Sciences
Bachelor of Health Sciences (BHS)
Master of Biomedical Sciences (MBS)
Master of Health Administration (MHA)
Master of Marriage and Family Therapy (MFT)
Master of Occupational Therapy (MOT)
Master of Social Work (MSW)
Master Physician Assistant (MPA)
Doctor of Occupational Therapy (OTD)
Doctor of Physical Therapy (DPT)
College
College of Podiatric Medicine
Doctor of Podiatric Medicine (DPM)
Bridge to Podiatric Medicine (BPR)
Historical Degrees & SMU Names
The following are names of past schools, colleges, and degrees that no longer exist but may need to be referenced in alumni communications, anniversary materials, or institutional history:
Samuel Merritt Hospital School of Nursing
Samuel Merritt College (SMC)
Providence College of Nursing (Providence)
California College of Podiatric Medicine (CCPM)
California School of Podiatric Medicine (CSPM)
For Alumni References
Use the name of the school at the time they graduated. When appropriate, provide context for why the school is now part of SMU.
Diploma DegreeThe historical “diploma” degree from Samuel Merritt Hospital is listed as RN.
Use an apostrophe and lowercase for general terms: bachelor’s degree, master’s degree.
For an individual with a PhD, the preferred form is to say the person holds a doctorate and the name of the area of specialty.
Do not include periods in degree abbreviations: DPM, EdD, MA, PhD, RN.
Doctorate PhrasingMark Razzante holds a doctorate in podiatry.
For Alumni
SMU affiliation should be noted with the degree abbreviation followed by the graduation year with a single curved apostrophe: ’
Apostrophe DirectionThe apostrophe must turn away from the year, not toward it. You may need to type two apostrophes and then delete the first one to force the curve in the correct direction.
Alumnus With SMU Degree OnlyDPM ’25
Alumnus With Higher Non-SMU DegreeBSN ’24, PhD (list only the highest degree in that field without graduation year)
For Non-Alumni
Only include one degree — the highest degree in that field.
DPM
PhD
RN
MD, PhD
Alumni & Class Years
Terms
Alumnus (or alumni in the plural) when referring to a man or men who has attended a school
Alumna (or alumnae in the plural) for similar references to a woman
Alumni when referring to a group of men and women
Do not use alum or alums, unless in an informal situation such as on social media
Graduation Years
Follow the name of the undergraduate alumni with their graduating program and year, set off by commas.
Single DegreeJane Smith, BSN ’69, enjoyed the reunion.
If they also have advanced degrees from the University, include both degree designations and years in advancing order.
Multiple DegreesJane Smith, BSN ’69, MSN ’72, enjoyed the reunion.
Apostrophe ReminderThe apostrophe must turn away from the year, not toward it. For full degree order rules, see degrees.
Titles & Honorifics
Formal & Exact Titles Before a Name
Capitalize and spell out formal and exact titles when they precede a name.
CorrectPresident Ching-Hua Wang, Provost Brian Clocksin, Dean Mark Razzante, Professor Paulina Van
Titles as Descriptions or After a Name
Lowercase titles when they are descriptions, follow a name in any way, or stand alone.
DescriptionChing-Hua Wang, president of Samuel Merritt University, spoke at the event.
After NameBrian Clocksin, provost and vice president of Academic Affairs, presented the award.
StandalonePaulina Van, a professor, recently retired.
Second and Subsequent References
On the second and additional references, use only the last name, not their capitalized titles.
CorrectDean Mark Razzante served as interim dean. Razzante brings a wealth of experience to the role.
Past and Future Titles
A formal title someone held or will hold is capitalized before their name, but the timeframe is not capitalized.
Examplesformer Governor Antonio Aguaro · deposed King Edward of England · acting Mayor Paul Patron
Chair is preferred. Do not use chairman, chairwoman, or chairperson.
Doctor, Physician
Physician is preferred to Dr. or doctor, and refers to someone with a DO, MD, or DPM degree.
ExampleJane Smith is a physician at St. Mary’s Medical Center.
Faculty
Use as a collective noun, with a singular verb.
ExampleSMU’s faculty is the best in California.
See degrees for information about what degrees to use with faculty names.
Initials
Use capital letters without spaces when an individual uses multiple initials instead of a first name, unless they specifically use them.
ExamplesJJ Johnson earned his master’s degree. R. James Brown attended the lecture.
Jr. and Sr.
Abbreviate as Jr. and Sr. only with full names of persons or animals. Do not precede it with a comma.
ExampleJoseph P. Kennedy Jr.
Emerita, Emeritae, Emeriti, Emeritus
Emeritus is an honor bestowed on select retired faculty and should be included in the title. The word always follows “professor.”
Feminine singular: emerita
Feminine plural: emeritae
Plural for both genders: emeriti
Gender neutral singular: emerit
Gender neutral plural: emerits
ExamplesProfessor Emerita Jane Smith. Professor Emeritus John Hamilton. Professors Emeriti John Hamilton and Max Smith. Professors Emeritae Jane Smith and Paula Washington.
Acronyms
Spell out on first reference and put the acronym in parentheses:
First ReferenceCall the Office of Academic Affairs (OAA) if you have questions.
Acronyms can be used on first reference if the initials are widely recognized.
CEOSATNCAAAIDSHMONASAFBI
4Section 4Grammar, Word Choice & Usage
A handful of word pairs and grammar choices trip up SMU writers more than any other. These entries reflect the most common questions the Office of Communications fields — from when to use “affect” vs. “effect” to how to write inclusively about people.
Commonly Confused Word Pairs
English is full of word pairs (and triplets) that look or sound similar but carry different meanings. Use the card sets below as a quick visual reference.
affect, effect
affect (v.)
to influence
The results of the game will affect the standings.
effect (v.)
to cause
The new dean will effect changes in the department.
effect (n.)
result
The effect of the treatment was a total cure.
assure, ensure, insure
assure
to put the mind at ease
The nurse assured the patient that her test results would be available soon.
ensure
to make something secure or certain
Teamwork helps to ensure a positive outcome.
insure
to guarantee persons or property against risk
She insured the parcel’s contents for $1,000.
critical, crucial
critical
if a condition or circumstance is described as critical, an element of danger is often implied
The patient’s condition is critical.
crucial
important
Hydration is crucial during long shifts.
entitled, titled
entitled
to give a right to
The student was entitled to credit for the course.
titled
named
The book was titled Moby Dick.
every day, everyday
every day (adv.)
daily, each day
I teach every day.
everyday (adj.)
describing something as ordinary or commonplace
I wear my everyday shoes to the grocery store.
farther, further
farther
refers to physical distance
Let’s go farther; we might find the right room.
further
refers to a figurative distance
Let’s not go further with these deliberations since they’re leading nowhere.
fewer, less than, under
Use fewer when referring to something quantifiable or something that can be counted. Use less when referring to something not quantifiable or that cannot be counted. Use under to mean physically underneath or subject to the control of.
Use FewerFewer than 10 students came to the meeting. There are fewer students.
Use LessThere is less water.
Under (Location)He was living under the bridge.
Under (Authority)They were under the purview of the supervisor.
Latin Abbreviations — e.g., i.e.
Each abbreviation has a different meaning. Follow each with a comma and do not capitalize.
e.g.
means “for example”
Her research encompasses neurodegenerative diseases, e.g., Alzheimer’s disease and multiple sclerosis.
i.e.
means “in other words”
Type in your login, i.e., email address.
Singular vs. Plural Style
data
Data is a plural noun when referring to individual items. It is a singular noun when it refers to a unit.
Plural (individual items)The data were validated by subsequent research.
Singular (a unit)The data is sound.
medium, media
Medium is singular.
Media is plural.
Gender-Neutral Language
Use non-sex-specific language. For example, don’t write “he” when referring to an unspecified person. Instead, recast the sentence into the plural, or avoid the use of pronouns altogether.
Use Gender-Neutral Nouns
Avoid
chairwoman, chairman, chairperson
Use
chair
Avoid
congressman
Use
representative, senator
Avoid
mankind
Use
people, humanity
Cross-ReferenceFor broader guidance on cultures, disabilities, languages, and race — see the Inclusive Language Guide
Other Usage Notes
advisor
Not “adviser.”
and/or
Avoid this awkward construction. Use either and or or, or rephrase completely.
cohorts
Refers to programs that are offered in a lockstep manner, where the students stay together as a group, take the same courses at the same time, and the faculty members rotate in and out.
5Section 5Punctuation & Mechanics
Punctuation is where editorial consistency is easiest to lose — and easiest to keep. The rules below cover the marks that come up most in University writing: serial commas, em dashes vs. hyphens, possessives, and quotation marks.
Commas & the Oxford Comma
Use commas to separate elements in a series (also known as the Oxford comma or serial comma), unless the last two items are a set.
With Oxford CommaSMU’s Academic Affairs Division is led by department chairs, a dean, two associate vice presidents, and the vice president and provost.
ExceptionWhen the last two items in a series form a single conceptual unit (a “set”), omit the final comma.
Dashes & Hyphens
SMU distinguishes between two punctuation marks that look similar but serve different purposes.
Em Dash ( — )
Use an em dash (Mac: shift + option + dash, PC: hold ALT + 0151) surrounded by single spaces to set off an amplifying or explanatory statement by indicating a pause.
Em Dash in ContextPresident Diaz transformed a hospital-based diploma school of nursing into an intercollegiate baccalaureate program — the first school in the country to do so — and eventually into a health sciences university.
Hyphen ( - )
Use a hyphen to connect words and numbers.
Connecting NumbersShe enrolled in pre-med classes for the 2019-20 school year.
Hyphenated Compound Adjectives
Hyphenate adjectives when creating a single adjective out of two words immediately preceding the noun.
ExamplesWe have a long-term plan. Is that a state-of-the-art system?
Hyphenated TermsAlways hyphenate full-time and part-time. Do not hyphenate nonprofits.
Periods
Use single spaces after a period.
Periods and other punctuation always go inside quotation marks.
Quotation Marks
Always use “smart quotation marks” that are curved.
Periods and commas always go inside the closing quotation marks, regardless of whether they are part of the original quoted text.
Period InsideHe said, “I’m going to the store.”
Other Punctuation Inside Quotes
The dash, semicolon, colon, question mark, and exclamation point go within the quotation marks when they apply to the quoted matter only. They go outside the quotation marks when they apply to the whole sentence.
Question Mark InsideShe said “You’re leaving already?” when I told her the time.
Quotes Within Quotes
If you have a quote within a quote, use single quotation marks ( ‘ ’ ). If you have a quote within a quote within a quote, keep alternating between double and single quotes — or rewrite the content to be clearer.
Possessives
Plural nouns ending in “s” include only an apostrophe (not ’s).
Omit the apostrophe when a plural noun ending in “s” functions as an adjective and not as a possessor.
Apostrophe Only (Possessive)The nurses’ scrubs were missing from the locker room.
No Apostrophe (Adjective)Warriors Championship Parade is a parade for the Golden State Warriors, not a parade possessed by Warriors.
No Apostrophe (Adjective)Scholars and Donors Luncheon is a luncheon for scholars and donors, not possessed by scholars and donors.
Exclamation Points & Ampersand
Exclamation Points
Use them infrequently.
Ampersand
Do not use an ampersand unless it is part of a formal organizational name.
6Section 6Numbers, Dates & Times
Numbers, dates, and times are the “facts” in most University writing — from event listings and tuition figures to alumni class years and historical dates. Getting these patterns right makes the rest of the writing feel reliable.
Numbers
Spelling Out vs. Figures
Write out one through nine, and any number that begins a sentence.
Use figures for 10 or above and whenever preceding a unit of measure or referring to ages.
Use figures in all tabular matter and in statistical and sequential forms.
Write out all ordinal numbers for first through ninth. Use figures starting with 10th.
Ordinalsfirst, second, ninth, 10th, 15th
Monetary Figures
Use numerals to indicate a monetary amount. Follow the numerals with the unit name if expressing an amount other than dollars.
Examples$75,000 · $14 million · 50 cents · 1,000 euros
Page Numbers
Abbreviate page numbers with no spaces between “pg.” and the page number.
Examplepg.36-37
Dates & Times
Event Listings — Time, Date, Location
For information about an event, give the time, date, and location, in that order.
Event FormatThe Health Impact Awards will take place at 7 pm on Dec. 1 at the Scottish Rite Center.
Years
Use a comma before the year when it’s an exact date, but not when it’s only month and year.
Do not use the current year, unless it is necessary to avoid confusion.
Exact Date (comma)Dec. 1, 2000
Month + Year Only (no comma)December 2000
Months & Days
Use full names for all months. Do not use “on” before a date or day of the week when its absence would not lead to confusion. Do not use ordinal numbers in dates.
CorrectThe conference will be Dec. 1. The event is in January 2026.
IncorrectThe conference will be on Dec. 1st.
Web vs. EmailWeb articles: Do not include the day of the week. Email communications: Days of the week are acceptable.
Date Ranges
Use to to connect months, and hyphens to connect dates.
May to June
May 20-25
May 20-June 25
Year Ranges
Within one century — include only the last two digits of the second year: 2016-17
Across centuries — include the four-digit year for both: 1999-2001
Separate years with a hyphen. Abbreviated, two-digit numeric years are preceded by an apostrophe that must turn away from the year: the summer of ’69
Decades
No apostrophe or capitalization when written out: the 1980s, the eighties
Use an apostrophe when shortened, turning away from the year: the ’80s
Time of Day & Time Ranges
Use periods in a.m. and p.m.
Use figures except for noon and midnight.
Avoid redundant qualifiers (no “10 a.m. this morning”).
8 a.m.
9:30 p.m.
noon
midnight
Time Ranges
Use a hyphen with no spaces between the times. Do not repeat a.m. or p.m. unless the times extend into both categories.
Same Period8-9 a.m.
Crossing Periods11 a.m.-1 p.m.
Telephone Numbers
Include an area code, so phone numbers are always 10 digits.
Use periods to separate (not parentheses or hyphens).
Correct610.869.6511
Avoid(610) 869-6511 · 610-869-6511
Anniversary, Class of & Percent
Anniversary
As the meaning includes year, use ordinal numbers. Examples: First anniversary (not one-year anniversary), 25th anniversary.
Class of
Capitalize when used with “Class of.”
ExamplesThe Class of 1950 held a reunion. The 1952 class held a reunion.
Percent, Percentages
The % symbol is preferred over spelling out percent.
7Section 7Capitalization, Formatting & Style
Capitalization and formatting set the visual rhythm of SMU writing. The default is restraint: capitalize what is genuinely formal and lowercase the rest. This section collects the rules that come up most often in editorial work, from headlines and captions to addresses and computer terms.
General Capitalization Rules
RULE OF THUMBCapitalize proper nouns and the first word of a sentence. Avoid unnecessary capitalization. Lowercase is the default in body copy unless a word is genuinely a proper noun, the formal name of a thing, or in title case in a headline.
The University
Capitalize University only when it stands in for the full formal name Samuel Merritt University in the same sentence or paragraph. Lowercase it as a generic noun.
USESamuel Merritt University offers three doctoral programs. The University also offers nine master’s degrees.
AVOIDStudents at the University of California must apply separately. Many universities offer similar programs.
Section, Department, Office, Program
Lowercase generic descriptors when they stand alone. Capitalize them only as part of a formal proper name.
CORRECTthe Office of Marketing and Communications; the office; the Department of Nursing; the department
INCORRECTthe Office; the Department; the Program
Headlines and Titles
Use title case for headlines, page titles, headings, subheadings, and the names of programs, departments, and events. Capitalize the first and last words and all major words; lowercase articles (a, an, the), short prepositions (at, by, for, in, of, on, to, up), and coordinating conjunctions (and, but, or, nor, so, yet) unless they are first or last.
HEADLINENew Doctor of Physical Therapy Program Opens in San Mateo
Captions, Cutlines, and Subheads
Photo captions and cutlines should use sentence case: capitalize the first word and any proper nouns; everything else stays lowercase. Write captions as complete sentences when they describe an action.
CAPTIONNursing students practice patient assessment in the simulation lab on the Oakland campus.
Seasons
Lowercase the names of seasons unless they are part of a formal title or kick off a sentence.
CORRECTClasses resume in fall 2026. The spring semester begins January 12.
INCORRECTClasses resume in Fall 2026. The Spring semester begins January 12.
Departments, Offices, and Units
Use the full formal name on first reference. On subsequent references, the shortened form may be lowercase.
First reference: the Office of Student Affairs
Subsequent: the office
First reference: the Department of Physical Therapy
Subsequent: the department
Logos, Branding, and Formal Marks
Do not stylize the SMU name with all caps, italics, or special typography in body copy. For guidance on the official logo and visual marks, see the Brand Identity Style Guide.
Fundraising and Philanthropy
Capitalize the formal names of named funds, scholarships, endowments, and giving programs. Lowercase generic references.
CORRECTThe Samuel Merritt Scholars Fund supports first-generation students. A new scholarship was announced today.
INCORRECTThe Scholarship Fund supports students. A new Scholarship was announced.
Nonprofit, Nonprofits
One word, no hyphen. Lowercase except at the start of a sentence.
FAQ, FAQs
Uppercase, no periods. Use FAQs when plural (no apostrophe).
Events, Awards, Conferences, Forms
Capitalize the formal names of events, awards, conferences, named lectures, and official forms. Lowercase generic references.
Commencement (the formal SMU ceremony); commencement (generic)
White Coat Ceremony; the ceremony
Dean’s List; the list
FAFSA, Form I-9 (formal name); the form
Samuel Merritt University Annual Symposium; the symposium
Composition Titles
WHAT THIS COVERSTitles of creative and published works: books, films, journals, songs, podcasts, plays, video games, lectures, and other compositions.
Italicize
Use italics for the titles of long, complete, standalone works:
Books: The Immortal Life of Henrietta Lacks
Journals and magazines: JAMA, The New York Times
Films and TV series: Grey’s Anatomy
Plays and operas: Wit
Albums: Lemonade
Podcasts (the series): The Daily
Quotation Marks
Use “curly quotes” around titles of shorter works or parts of larger works:
Articles, essays, and book chapters: “Caring for the Caregiver”
Songs: “Lift Every Voice and Sing”
Individual podcast episodes: “The Case for Universal Healthcare”
Lectures and presentations: “Equity in Clinical Practice”
Short stories and poems: “The Yellow Wallpaper”
Neither Italics Nor Quotes
Set in roman type (no italics, no quotes), title case:
The Bible and the books of the Bible (Genesis, Matthew)
Reference works (the AP Stylebook, the Chicago Manual of Style)
Software, apps, and websites (Microsoft Word, Canvas, LinkedIn)
Course titles (Introduction to Pharmacology)
WHEN UNSUREIf a work could plausibly stand alone (a whole book, season, album), it goes in italics. If it’s part of a bigger thing (one chapter, one song, one episode), it goes in quotes.
Bulleted and Numbered Lists
WHEN TO USE A LISTUse a list when you have three or more parallel items, when items each merit a line break, or when the order matters and a sentence would be hard to scan. Don’t bulletize prose that reads fine as a sentence.
Parallel Structure
All list items should follow the same grammatical pattern: all phrases, all sentences, or all single words. Mixing forms makes the list feel sloppy.
PARALLELApply online. Submit transcripts. Schedule an interview. (all imperative sentences)
NOT PARALLELApply online. Transcripts. You’ll need an interview.
Capitalization
Capitalize the first word of every bullet, regardless of whether the bullet is a fragment or full sentence.
Punctuation
If items are complete sentences, use a period at the end of each.
If items are fragments or single words, use no terminal punctuation.
Don’t mix the two in the same list.
Numbered vs. Bulleted
Use a numbered list when the sequence matters (steps, rankings, instructions). Use bullets when the order is interchangeable.
Introductory Lead-in
End the lead-in sentence with a colon when the list completes the thought.
EXAMPLEApplicants must submit the following materials: • A completed application • Official transcripts • Two letters of recommendation
Computer and Web Terms
PREFERRED USAGETech terminology evolves quickly. Default to the spelling used by the company or platform itself when it’s well established (e.g., the company chooses how its product is capitalized).
Common Terms
email
One word, no hyphen, lowercase.
website
One word, lowercase. Same for webpage and webinar.
internet
Lowercase. Same for web.
online
One word, no hyphen.
login (noun)
One word as a noun; log in as a verb.
sign-in (noun)
Hyphenated as noun; sign in as a verb.
URL
All caps. Plural: URLs (no apostrophe).
Wi-Fi
Capitalized, hyphenated (trademarked term).
e-book
Lowercase with hyphen. Same for e-commerce.
smartphone
One word.
homepage
One word, lowercase.
PDF
All caps. Plural: PDFs.
URLs in Print and Email
Omit http:// and www. in printed materials when possible: samuelmerritt.edu. For email signatures and links, use the complete URL.
Social Media
Use the official capitalization adopted by each platform: Facebook, Instagram, LinkedIn, YouTube, TikTok, X (the platform formerly known as Twitter).
Course Titles
Capitalize the formal title of a course as it appears in the catalog. Set in roman type (no italics, no quotes).
FORMAL TITLEShe is enrolled in Introduction to Pharmacology.
GENERIC SUBJECTShe is taking a pharmacology course this semester.
SUBJECTS VS. COURSESLowercase subjects in general (chemistry, anatomy, statistics) unless they are languages or proper nouns (English, Spanish, French) or part of a formal course title.
Addresses and Locations
Streets
Abbreviate Avenue (Ave.), Boulevard (Blvd.), and Street (St.) with a numbered address (450 30th St.). Spell them out and capitalize without a number (30th Street). All other street types are always spelled out: Drive, Lane, Road, Way.
Directional Indicators
Abbreviate with a numbered address: 120 N. Main St. Spell out without a number: North Main Street.
State Names
In running text, spell out state names: The new clinic in Sacramento, California, opens this fall. Use postal abbreviations only in mailing addresses: Oakland, CA 94609.
Building Addresses
Use figures for all street numbers and apartment, suite, or room numbers.
ADDRESSHealth Education Center 400 Hawthorne Plaza San Mateo, CA 94402
Bay Area and Regional References
Bay Area
Capitalize Bay Area when referring to the San Francisco Bay region. Lowercase bay on its own.
East Bay, South Bay, North Bay, Peninsula
Capitalize as regional names: the East Bay, the South Bay, the Peninsula.
California Cities and Regions
Capitalize formal regional names: Northern California, Southern California, Silicon Valley, Wine Country. Lowercase generic directionals: northern part of the state, central coast.
Healthcare and Profession Terms
health care vs. healthcare
SMU uses healthcare as one word when used as a noun or adjective: the healthcare workforce, a healthcare leader. This reflects current usage in the field and is preferred even though some style guides still use two words.
Names of Health Professions
Lowercase the names of health professions unless a name forms part of a formal title or degree.
LOWERCASEShe is a registered nurse. He works as a physical therapist.
FORMAL TITLE / DEGREEShe earned a Doctor of Nursing Practice degree.
Patient Care Language
Refer to people as patients, clients, or residents depending on the care setting. Avoid clinical jargon (the diabetic); write a person with diabetes. See Inclusive Language Guide for fuller person-first guidance.
Rooms, Buildings, and Designated Spaces
Buildings and Halls
Capitalize the formal name of a building: Bechtel Hall, Health Education Center. Lowercase generic references: the building, the center.
Rooms
Capitalize Room when followed by a number or letter: Room 301. Lowercase the generic word: the conference room.
Named Rooms and Spaces
Capitalize formal names of labs, lecture halls, and gathering spaces: the Henderson Simulation Lab, the Founders Lecture Hall.
University Communications
For editorial questions, style clarifications, or content review, contact the Office of Communications.
This guide provides Samuel Merritt University’s recommendations for inclusive language. This is not designed to provide in-depth definitions and discussions on all terms related to inclusive language, and it is not designed to be evergreen. Language about identity is always changing and should consider community voices.
If you would like to learn more about specific identity-related concepts, understand why certain terms are used over others, or learn why we recommend these terms, visit the Resources section. When writing and publishing for Samuel Merritt University (whether through emails, news stories, statements, website copy, social media, etc.), please consider these recommendations.
Consider people-first vs. identity-first language
People-first language refers to descriptions that center the individual rather than the condition (person with a disability).
Identity-first language leads with the identity (disabled person).
According to the National Institutes of Health, person-first language describes what the person “has” rather than what the person “is.”
If you are writing about a person’s identityOnly include the identity if it is pertinent or relevant to the story.
If possible, always ask the person how they would like to be identified. You can ask if they prefer identity-first or person-first language.
If a preference is unknown, person-first language is commonly used in institutional writing, though identity-first language may also be preferred by some individuals and communities.
It is important not to assume a person’s identity or assume how a person likes to be referred to.
According to the American Psychological Association
Authors who write about identity are encouraged to use terms and descriptions that both honor and explain person-first and identity-first perspectives.
Language should be selected with the understanding that the individual’s preference supersedes matters of style (e.g. AP, AMA, MLA, etc.).
If you are uncertain about how a person identifies, it is recommended that you ask their preference.
A curated set of external resources for deeper reading on inclusive-language usage, identity-related terminology, and digital accessibility. Each link opens in a new tab.
Inclusive Language Encyclopedias, Definitions, and Information
External glossaries, definitions, and reference works for inclusive-language terminology.
Recommendations for writing about pronouns, sex and gender, gender identity, pregnancy, and commonly used gendered terms.
pronouns
Always defer to the pronouns a person uses for themself. Do not assume a person’s pronouns.
They/them are acceptable as singular pronouns when the subject’s gender is unknown, irrelevant, or if the subject uses they/them pronouns.
When they is used in the singular, be sure it’s clear from the context that only one person is involved.
No need to introduce pronouns — just use the person’s pronouns.
Do not use the term “preferred pronouns” as it implies a choice and an alternative to one’s gender.
Do not use “his or her” when describing a hypothetical person. Use they pronouns in reference to a hypothetical person.
TipWhen writing about someone, it is always okay to ask what pronouns they use.
sex and gender
Sex refers to biological factors such as chromosomes and anatomy, while gender refers to the roles and self-identity associated with sex.
Use each term appropriately given the context of what you are writing about.
Instead of
Use
birth sex
assigned sex, sex assigned at birth
born a girl
assigned female at birth (AFAB)
born a boy
assigned male at birth (AMAB)
transgendered
transgender
gender identity terms
Preferred terms for gender identity:
affirmed gender
cisgender
nonbinary
transgender
pregnancy
Use terms like “pregnant parent” or “pregnant person” instead of “pregnant woman” if the gender identity of the pregnant person is unknown.
The most inclusive language recognizes that not only cisgender women but also transgender people who were assigned female at birth (AFAB) may become pregnant or desire to become pregnant. (APA)
NoteDo not refer to an advanced maternal age pregnancy as a “geriatric pregnancy.”
Commonly used gendered terms
Commonly used gendered terms and their inclusive / neutral alternatives.
Instead of
Use
chairman
chair
congressman
representative, senator, congressperson
foreman
supervisor
mankind
people, humanity
manpower
workforce, employees, staff
to man (verb)
to staff, run, operate
4Section 4Ability and Disability
Recommendations for writing about ability, disability, and related conditions — including specific terminology, person-first vs. identity-first preferences, and phrases to avoid.
age
Avoid language that otherizes older people: the elderly, elderly people, the aged, seniors, senior citizens.
Instead, describe people as older adults, older people, people 60 years and older, older population, older individuals.
Avoid terms like “aging well” and “successful aging” as it implies there’s a right way and a wrong way to age, placing the responsibility for healthy aging on the individual.
Note on “geriatrics”The term geriatrics refers to the branch of medicine that deals with the medical care and treatment of older people. Avoid using geriatric to describe individuals or groups of people. (National Institute on Aging recommendations)
autism
Refer to someone as either an autistic person or a person with autism only if the information is relevant to the story and if an autism diagnosis has been given. Do not assume an individual’s medical diagnosis.
Ask the person how they prefer to be described. Some prefer to be described as “autistic,” while others prefer “an autistic person” or a “person with autism.”
If you are not able to ask, or if the person does not have a preference, then use person-first language (person with autism).
AvoidAvoid using the terms “high functioning” and “low functioning.”
Instead, use medical diagnoses and describe an individual’s abilities and challenges, rather than using less-specific labels.
You can describe a person’s “support needs” as higher or lower if it is relevant.
Traits, not symptomsRefer to traits and characteristics of autism, not symptoms of autism.
For more information on writing about people with autism, visit Very Well Mind.
blind
The term blind may be used for people who have complete or almost complete loss of sight. It is best to ask your subject how they prefer to be described.
You can ask whether the person prefers identity-first (“blind person”) or people-first (“person with blindness”) language.
Limited or low vision is an acceptable term when a person is not legally or completely blind.
Terms to avoid(unless the subject prefers to be described as such)
Visually challenged
Visually impaired
Vision impaired person
Sight-challenged
color-vision deficiency
Avoid the term colorblind.
Can use medical terms: deuteranomaly, achromatopsia.
deaf vs. Deaf
Use uppercase Deaf when referring to the Deaf community and lowercase deaf when referring to the condition or a specific person who is deaf.
“Deaf” or “hard of hearing” are the preferred terms.
Avoid using “hearing impaired” or “partial” or “partially” in reference to deafness or hearing loss unless people use those terms for themselves.
When writing about a specific person, ask the person how they prefer to be described.
If you can’t askIf you are not able to ask, or if the person does not have a preference, then use person-first language (person who is deaf).
disability
In general, do not describe an individual as disabled unless it is clearly pertinent to a story, if the person uses the term, or if a medical diagnosis has been made. If the disability is relevant to the story, try to be specific.
Avoid descriptions that connote pity such as: afflicted with, stricken with, suffers from, is a victim of. Instead use neutral language (person has…).
Avoid confined to. Instead use neutral language (person uses a wheelchair, mobility device, etc.).
When possible, ask people how they want to be described. Some people view their disability as central to their identity and use identity-first language such as a “disabled person.” Others prefer person-first language such as a “person with a disability.”
In describing groups of people, or when individual preferences can’t be determined, use person-first language (people with [specific condition]).
Terms to avoid
Avoid the term able-bodied as it implies people with disabilities lack “able bodies.” Use nondisabled or a person without a disability.
Avoid using the terms high- or low-functioning. Use low support needs or high support needs if it is relevant to the story.
Avoid the terms special needs, differently abled, and handicapable.
disease
When referring to a person with a disease or chronic illness, only refer to the condition if it is pertinent to the story and if a medical diagnosis has been given. Do not assume an individual’s medical diagnosis.
Ask your subject how they want to be described. Some people prefer “person with diabetes” rather than “a diabetic.”
Avoid descriptions that connote pity such as: afflicted with, stricken with, suffers from, is a victim of. Instead use neutral language (person has…).
Do not describe sobriety as “clean.”
learning differences
Refer to people with learning differences rather than learning disabilities to include people whose differences are neither legal nor medical.
mental illness
When referring to a person with a mental illness, only refer to the condition if it is pertinent to the story.
Mental illness is okay to use as a general term, but specific conditions should be used when possible.
Whenever possible, specify the specific illness a person has.
Always refer to someone with a mental illness using person-first language (a person with depression rather than depressed person).
neurodivergent
neurodivergent: a person who diverges from the neurotype that benefits from and works with the way the society they live in operates. Do not describe a neurodivergent person as mentally challenged.
neurotypical: a person whose neurotype benefits from and works with the way the society they live in operates. Do not describe a neurotypical person as “normal.”
suicide
When writing about suicide, opt for language such as died by suicide, lost their life to suicide, or survived a suicide attempt.
Do not say committed suicide, completed suicide, killed oneself, or failed a suicide attempt.
Stories focused on suicide should include this copy at the bottom of the post in italics:
Dial 988 in the US to reach the National Suicide Prevention Lifeline.
Disability terms — what to say instead
Common disability-related terms and their inclusive alternatives.
Instead of
Use
able bodied
non-disabled, person without a disability
AIDS victim, HIV patient
person with AIDS or HIV, HIV-positive person
alcoholic
person with alcohol use disorder
brain damaged
person with a traumatic brain injury (TBI)
differently-abled
disabled
drug user, addict
person who uses drugs, person with substance use disorder
geriatric pregnancy
advanced maternal age
mentally challenged
neurodivergent
mentally ill
person living with mental illness
midget
little person, person with dwarfism
smoker
person who smokes
suffers from or is afflicted with [condition]
has [health disorder]
wheelchair bound, confined to a wheelchair
wheelchair user, person who uses a wheelchair
Phrases with ableist connotations
Phrases with ableist connotations and their neutral alternatives.
Instead of
Use
blind review
anonymous review
fall on deaf ears
deliberately ignore, be ignorant to
lame duck
outgoing official, final term
lend your voice, make your voice heard
support, express your perspective
stand up for
support, champion
the blind leading the blind
inexperienced guiding inexperienced
tone deaf
insensitive, obtuse, oblivious
turn a blind eye to, have a blind spot, to be shortsighted
Recommendations for writing about race, ethnicity, and cultural identity — including capitalization, terminology preferences, and biased language to avoid.
Black
Use the capitalized term as an adjective in a racial, ethnic, or cultural sense: Black people, Black culture, Black literature, etc.
The term African American is not interchangeable with Black. Do not use African American in place of Black.
Ask how a person self-identifies.
ethnicity
Ethnicity is used to describe the shared cultural characteristics such as language, ancestry, practices, nationality, and beliefs.
Only reference a person’s ethnicity if it is pertinent to the story.
Defer to a subject’s self-identity.
Do not use hyphens to denote dual heritage, ethnicity, or religion. (African American, Asian American, American Muslim, etc.)
Be sure that the ethnic categories you use are as clear and specific as possible.
Indigenous, Native American, American Indian/Alaska Native (AI/AN)
Be specific when you can — use the tribal nation’s name.
Defer to a subject’s self-identity.
“Indigenous People(s)” should be capitalized.
When describing specific characteristics that are Indigenous, capitalize Indigenous but not the other related words.
Alaska Native should not be referred to as Eskimo.
Latino / Latina / Latine / Latinx
When writing about people who identify as Latino, Latina, Latine, Latinx, or another related designation, you should consult with the individuals with whom you are working to determine the terminology they prefer.
Be specific when you can — use country of origin (Guatemalan American) or region (Central/South American) to describe people’s heritage or ethnicity if you do not know their race.
NoteDo not describe someone as Hispanic unless they prefer this term.
General recommendations for writing about equity-related topics — including socioeconomic status, housing, immigration, and global development.
developing nations
Use developing nations or developing countries instead of third-world countries.
disproportionately affected
Avoid terms such as vulnerable, marginalized, and high-risk as adjectives, as they are stigmatizing, vague, and imply that it is inherent to the group.
Instead, be specific in your language:
Disproportionately affected by
Groups that have been (economically/socially) marginalized
Communities with high prevalence of
Groups experiencing disadvantage
Groups experiencing a disproportionate impact of
Under-resourced communities
Medically underserved communities
People who lack access to
homelessness
Only mention someone’s housing situation when it is relevant to the story.
When describing a person who is homeless, use phrases like person experiencing homelessness, person who is homeless, or unhoused person.
Refer to the unhoused population, not the homeless population.
intimate partner violence
Use intimate partner violence or gender-based violence instead of domestic violence, as they are more specific and include violence outside of a shared home.
revitalization
When using the term revitalization, ensure that your intention matches the definition of the term. Revitalization refers to cultural renewal and uplift, not cultural displacement.
Revitalization should not be used to describe business and economic activity being introduced into a community.
As higher education communicators, it is our responsibility to ensure all published content is accessible to anyone in our community. Accessible content benefits not only individuals with disabilities, but also improves the overall experience for a broader audience.
Although standards evolve rapidly, we strive to stay updated and welcome feedback and grace as we navigate the ever-changing landscape of accessibility, inclusivity, and equity.
Creating accessible content is an ongoing process that requires us to test, adjust, and update our practices as needed. In addition to implementing accessibility guidelines, always test your content using accessibility tools, such as screen readers and contrast checkers to ensure the experience is truly inclusive.
Encourage your team members to review and provide feedback on accessibility and be open to improvements. Together, we can uphold our commitment to inclusivity and create content that is accessible for all.
2Section 2Web Accessibility
Web accessibility standards, heading hierarchy, descriptive links, and file naming for the SMU Connect website.
Web accessibility and WCAG 2.2
The goal of web accessibility is to ensure people with disabilities have equal access to websites and digital content. Websites should meet the Web Content Accessibility Guidelines (WCAG 2.2) at a minimum, which include principles for designing accessible content for users with varying abilities.
WCAG 2.2 introduces new success criteria, particularly benefiting individuals with cognitive and learning disabilities. By keeping up with these guidelines, we ensure our web content is usable by everyone, regardless of their device or ability.
When uploading files to the SMU Connect website library, use a brief but descriptive name that will make it easy to find and sort with related files in the future.
Avoid special characters, use descriptive names, and use spaces or hyphens consistently.
Preferred“SMU Student Handbook 2020”
Avoid“Handbook_final2”
3Section 3Image Accessibility
Color contrast, typography choices, and writing effective alt text to make all visual content accessible.
Don’t convey information with color alone
Don’t convey information with color alone. For example, use both color and underlined text for links, and use pattern and color to differentiate information in charts and graphs.
Color contrast
Choose color combinations with a minimum contrast ratio of 4.5:1. Don’t use low-contrast or hard-to-read color combinations, such as light green and white or red and green.
Don’t use screened or shaded backgrounds, watermarks, or other images behind text. Reduced contrast makes text harder to read.
Be mindful of font and font size
Choose clear, easy-to-read fonts and maintain consistent formatting.
Sans-serif fonts are often preferred for digital readability.
A serif is a small decorative stroke or “foot” attached to the end of a larger stroke in a character or letter.
Serif exampleTimes New Roman is a seriffed font.
Sans-serif exampleArial is sans-serif (or without serif).
Use sufficiently large, readable font sizes and avoid excessively small text.
Avoid extended text in all caps
Avoid extended text in all caps, which can reduce readability and visual scanning.
Write alternative (alt) text for all images and graphics
Alternative Text (Alt Text) is crucial for making images accessible — especially for users with vision impairments who rely on screen readers. Alt text provides a description of an image, allowing everyone, including those using assistive technologies, to understand the visual content.
Alt text should convey the meaningful content or function of the image rather than describe every visual detail.
Avoid
“Photo of a sunset”
Better
“Bright orange sun setting over the ocean, casting a golden glow on the waves.”
Things to Consider
Be specific, concise, and focus on accuracy
Only provide details if necessary to understand the image’s context
Use neutral, fact-based language
Alt text must be added to every photo, graphic, or GIF that is posted
DO NOT make assumptions about people’s identities — only include identity if known and relevant to context
DO NOT include words like “photo” or “image” before the description — just describe
Avoid overlaying words on an image — assistive technology can’t detect them
If you must overlay words on a graphic, include them in the alt text in addition to the photo description, and ensure they’re legible with enough contrast
4Section 4Video Accessibility
All videos must have captions available. Choose between closed captions (.srt files) and open (burned-on) captions based on how the video will be distributed.
Captions and caption types
To comply with the Web Content Accessibility Guidelines, all videos must have captions available. Not providing captions excludes a significant portion of the audience and is unacceptable. There are two types of captions:
Closed Captions — Preferred
Created as a separate file, usually a SubRip (.srt) file uploaded alongside the video. Can be turned on or off and customized for the user’s needs. This is the preferred method when supported by the platform.
Open Captions — Burned-On
Embedded directly into the video and cannot be turned off. Use when closed captioning is unavailable or when the video is distributed externally, ensuring captions are always visible.
Think about how your video will be displayed or published before deciding which option is most appropriate. Closed captions or uploading an .srt file is always the first-tier option, but some platforms don’t support .srt uploads. Open captions are also appropriate when a video is distributed by entities outside SMU and the end use is uncertain — for example, if an outside organization requests a video of the President providing remarks, use open captions to ensure captions are always available.
Things to Consider
Some platforms (e.g., social media) auto-generate captions — always edit them for accuracy before publishing
Body text needs a minimum color contrast ratio of 4.5:1; larger text (120–150% of body), icons, and graphs need 3:1
Include captions for non-verbal sounds, background music, and song lyrics to provide full context
Captioning Tools
Tools to help transcribe and create .srt files or videos with open captions:
TrintOtterAiRevMixCaptionAdobe Premiere
Always review transcripts to ensure accuracy.
5Section 5Language Accessibility
Clear, readable writing makes content accessible to everyone. Use active voice, logical order, and define unusual terms.
Write in plain language
Put information in logical order, and lead with the important details. Use active voice over passive voice. Provide definitions for unusual words and for abbreviations.
Good ExampleYou must enroll in the course by Friday.
Bad ExampleCourse enrollments are to be completed by students no later than Friday.
University Communications
For questions about digital accessibility standards or content review, contact the Office of Communications.
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