Sutter Health Employee Resources

Use the expandable sections below to launch or learn more about Sutter Health online employee resources.

**  Many of these systems require Sutter Health Username and Password.  All SMU employees are issued a secondary login for accessing Sutter Health resources.  Once your receive your Sutter Health login, please retain this information for future access.  Do not share your login information with anyone. For assistance with your Sutter Health login, please contact the SMU Service Desk: (510) 907-2555.

SMU Employee Payroll and HR inquires, dial: (855) 398-1631

Accounts Payable and Purchasing inquiries, dial:  (916) 297-9300

Lawson Employee Portal **

View or update your employee information.  Off campus access requires multi-factor authentication.

Lawson ESS gives employees the ability to view and make changes to their personal and payroll information online via the Lawson ESS Portal.

Employees are able to:

  • View current benefit plan enrollments
  • View performance review history
  • View current eligible Vacation and Sick balances
  • View and update direct deposit accounts
  • View and update tax withholdings
  • View payment history, including year-to-date totals
  • Update home address and emergency contacts

Managers are able to:

  • View Employee Job Details
  • View Direct Report Hire Dates
  • View Employee Emergency Contact Information
  • View Employee Leave Balances

Purchase requestors/approvers are able to:

  • Submit purchase requisitions through RQC or OneSource
  • Check the status of a purchase requisition
  • Acquire purchase order information
  • Approve purchase requisition requests

Access to Lawson eSelf Service from  On Campus

1.       Go to: https://erp.sutterhealth.org/lawson/portal/

2.       Enter your Sutter Health username and password

3.       Click ‘Login’

Access to Lawson Employee Portal from Off Campus

**If you are a new hire, your ESS account may take up to one week to become active after completion of HR on-boarding**

Travel / Expense (Ascend) **

Online system for expense reports.  On campus only.  Internet Explorer or Firefox (PC or Mac) browser required.

Access to Ascend from Off Campus

Ascend is the name of the new electronic system employees will use to report business expenses and request reimbursement. Ascend will eliminate paper expense reports.

By using the Ascend system, you can:

  • Create an electronic reimbursement request form
  • Take a picture of or scan receipts and upload them directly into the system
  • Electronically route expense reimbursement requests to your manager for approval. Once your manager signs off on the reimbursement request, Ascend automatically routes the form to Payroll, cutting down on turnaround time
  • View the status of your expense report

To Access Ascend

You can access Ascend directly while on an SMU campus at http://ascend.sutterhealth.org/.  You can log in to Ascend using your Sutter Health username and password.

Access to Ascend from Off Campus

Ascend Training

To learn how to use Ascend, we highly recommend that you take the Ascend Web-based training.

Ascend FAQs (MySutterConnection)

My Benefits

Medical, dental, vision, life, disability, time off, retirement benefits and more! 

Uses your email address as your username to access this site.

Multi-Factor authentication is required on this site.

PolicyStat **

SMU and Sutter Health System Policies

Policy Stat is Sutter Health’s digital platform for the creation, organization, management, and approval of affiliate and system-wide policies. All SMU institutional and departmental policies are housed within this platform. Employees may search and view University, Sutter Health System, and other affiliate policies through this portal. Policy Area Owners and Editors may also create, revise, and approve policies through this portal.

Uses your Sutter Health username and password to access this site. 

MyPDSP / MyHire **

Employee Performance Review and Tracking system.

Uses your Sutter Health username and password to access this site. 

PSPD Training (MySutterConnection)

MyHire Training (MySutterConnection)

HealthStream

Sutter Health's Learning Management System

Uses your 8-digit employee ID number (beginning with 215) as your user ID to access this site.

Password: First time users click 'Forgot Your Password'.  You will receive an email with further instructions to help you get started.  Can't remember your password? Click Password Reminder or Forgot Your Password, under the login button to retrieve your password.

Note: Passwords are case sensitive and all special characters(' and -, etc) have been removed from the password.

Once logged on, if you experience problems viewing or completing a course, return to this login page and click Check Your Browser to make sure your computer meets the recommended system requirements.

HealthStream Training (MySutter)

If you continue to have issues, please contact the Sutter Health Help Desk at 1-888-888-6044

Live Well for Life**

Employee Wellness Program

Live Well for Life is a comprehensive wellness program that is offered through your employer to assist you in achieving your personal health and wellness goals.

Then, click the 'Sutter Health Employee Single Sign On' to sign in with your Sutter Health username and password.

Questions? Contact Live Well for Life customer service at 1-866-307-6600 or by email.

P-Card

Employee Purchase Card

The P-Card is a Bank of America credit card issued to Sutter Health in the employee’s name. Charges are billed directly to Sutter Health. Built-in restrictions help ensure that the employee uses it exclusively for approved business purchases within established spending limits.

Who Should Request a P-Card?

If your department purchases goods or services that fit one or more of these descriptions, we strongly recommend a P-Card for convenience and efficiency:

  • Routine administrative goods and services (lower-cost items)
  • Infrequent purchases currently requiring a purchase order or direct invoice
  • Purchases from suppliers that do not accept purchase orders or only accept credit cards

How to request an employee P-Card

P-Card FAQs (MySutterConnection)

For questions regarding the P-Card program, contact PCardSupport@sutterhealth.org or you may call the Sutter Health Employee Line at 916-297-8300 or toll-free at 855-398-1631.

Hyland OnBase**

Accounts Payable and Check Requests

Internet Explorer browser required. On campus only.

This site requires your Sutter Health username and password.

Hyland OnBase Training

To learn how to use Hyland OnBase, we highly recommend that you take the Hyland OnBase web-based training:

Training video for Hyland S3 AP Workflow Approver

Training video for Hyland S3 AP Workflow Coder

OnBase Training (MySutterConnection)

mySutter**

Sutter Health Intranet Site

On campus only.

This feature requires your Sutter Health username and password.

  1. Go to mySutter
  2. When prompted, enter your username as follows:  SUTTER-CHS\(your Sutter Health user name)
  3. Enter your Sutter Health password
  4. Click OK.

mySutter Training

MySutter Connection**

Instant connection related to your employment. Use your Sutter Health username and password to access this site.

(MySutter Connection is not "mySutter")

MySutterConnection Quick Reference

Employee Discounts

Employee Discounts through BenePlace are available to all Sutter Health employees.

Uses your Sutter Health email alias (Sutter Health username followed by "@sutterhealth.org") to access this site.  You will need to define your own password for this site.

As a valued member of our Sutter Health family, you have access to special discounts on popular products and services - from cell phone service to family vacations. Is there a discount that you’d like to see offered, but we don’t have listed? There is a “nomination form” for additional discount ideas. It is in the footer of every page within the Employee Discount website.

Please note: Sutter Health lists these nationwide businesses as a courtesy and does not specifically recommend them. Postings are included at the sole discretion of the benefits director. Discounts may vary.

Leave Request (Presagia)

Employee submit requests for leave of absence through this system.

User ID= Your eight-digit employee number
Initial Password= Last 4 digits of your SSN followed by the 4 digits of your year of birth (ex. 12341982)

Upon logging in, you will be required to create personal security questions, set your password, and update your contact information.

If you are experiencing issues logging into the system please call the Sutter Health Employee line at 855-398-1631.

Multi-Factor Authentication (MFA) **

MFA allows you to access Lawson Employee Portal from off campus.

Sutter Health has implemented an improved, secure solution to access Lawson Employee Portal when outside the Sutter Health and SMU networks.

The solution will require employees to register for additional verification to access Lawson Employee Portal remotely.  A secondary verification code will be delivered via telephone (voice or text) to the user each time he or she logs in to Lawson Employee Portal.

MFA Registration (One-time)

To register a phone, follow the on-screen instructions here: Multi-Factor Authentication (MFA)