Canvas Support for Students

Students have several options for obtaining help with Canvas.

  1. Getting help with Canvas
    Start by clicking the Help icon at the bottom of the blue Canvas global navigation bar.
  2. Search the Canvas Guides
    Search the extensive Canvas Guides for answers to common questions. This comprehensive knowledgebase of step-by-step tutorials covers every Canvas feature. Searching the Canvas Guides will often give you just the information you need.
  3. Contact Canvas 24/7 phone & chat support
    If you can't find the help you need in the Guides, contact Canvas Support via phone (510-907-2555 option 3) or chat 24 hours a day. Canvas Support experts can usually resolve your issue immediately.
  4. Contact A&II
    If neither the Canvas Guides nor Canvas Support can resolve your issue, email A&II for assistance.