The work-study position will provide support for the IT Department's administrative and technical needs. 

Duties and Responsibilities: 

(Note: On the job training will be provided.)

• Take ServiceDesk support phone calls and assist with resolution or ticket submission into our ticketing system.

• Assist with routine computer lab checks ensuring a clean environment, printer functionality, printer paper supplies and computer peripheral (ie mouse, keyboard, monitor) functionality and Internet access.

• Assist with filing of invoices, submission of paper and other administrative duties as assigned.

• Asset tagging of hardware.

• Performs other related duties as may be assigned. 

Job Qualifications:

• Good communication skills 
• Positive attitude
• Maintain confidentiality
• Standard MS Windows PC usage
• Ability to multi-task and stay organized