Get Connected to WiFi

The wireless networks at the Samuel Merritt University Campuses support all wireless devices on the 5GHz band (802.11 a/n/ac) and 2.4GHz band (802.11 b/g/n). These are available to all SMU employees, students, and guests. The coverage spans throughout the classrooms, offices, computer labs, and other communal areas.


Faculty, Staff, Students

  • smu_lawn_5GHz & smu_lawn_2.4GHz are available to all employees and students. The 5GHz supports a faster and more reliable connection. If your device detects it, then it’s compatible. Otherwise the 2.4GHz is available for wifi access.


  • smu_guest is a wireless network set up for guests of SMU. It has an active session time out of 60 minutes.

Important: All students are required to connect to smu_lawn_5GHz or 2.4GHz especially when taking a test (i.e. Respondus or Hesi).

SMU Students and Employees

SMU Guests

IMPORTANT: All students are required to connect to smu_lawn_5GHz or 2.4GHz, especially when taking a test.(i.e. Respondus or Hesi).

Step 1. Open your wireless adapter and connect to smu_guest

smu_guest connection

Step 2. Open your internet browser and accept the Guest Services Acceptable Use Policy.

If you don’t see the below page, go to

smu_guest policy page




Submit a Help Ticket

Monday to Friday 8 a.m. to 6:00 p.m. PST

510.907.2555 option 1. After hours option 5. (on campus, dial ext. 2555)

Oakland Campus: 3300 Webster Street Suite 212                                                                  

San Francisco Peninsula and Sacramento campuses, we can schedule remote assistance or onsite support.

We'd love to hear from you. Share comments or let us know about issues with our wireless network. 

Wireless Feedback Form